Account Manager

2 weeks ago

Watford, Hertfordshire, United Kingdom Personnel Link Employment Group Full time £25,000 - £28,000 per year

Job Title: Account Manager

Location: Hertford

Salary: £25,000 to £28,000 per year

25 days holiday plus bank holidays

We are looking for an Account Manager to join a specialist debt recovery team in Hertford. The company supports property owners landlords and managing agents with the recovery of service charges ground rent and associated arrears. This is a detailed client focused role where you will manage your own caseload and provide a professional and efficient service from start to finish.

This suits someone organised confident with numbers and comfortable dealing with property owners solicitors and clients in a calm polite manner.

What you will do:

• Manage a personal caseload of management fee and ground rent arrears

• Take payments by card and allocate cheque payments

• Discuss payment plans and agree arrangements where appropriate

• Handle disputes on individual cases and work towards resolution

• Obtain land registry documents including titles leases and transfers

• Make and receive calls from owners solicitors clients and mortgage lenders

• Respond to written and email queries in a clear professional way

• Use client systems to obtain statements demands and invoices

• Prepare and serve Section 121 Notices when required

• Keep clients updated on case progress and report outcomes accurately

What we are looking for:

• High attention to detail with strong organisational skills

• Confident communicator both written and verbal

• Comfortable managing a workload with tight deadlines

• Experience in debt recovery property administration or legal support is useful but not essential

• A calm fair and professional approach when dealing with sensitive matters

What is on offer

• Permanent role in a stable established business

• Professional office based environment

• Monday to Friday schedule

• 25 days holiday plus bank holidays

• Training and support from an experienced team

If you would like to join a professional team where accuracy and client service are valued apply today or call Giovanna on for more information.

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