Service Desk Co-ordinator

7 days ago

Bexley, United Kingdom ARL Recruitment Ltd Full time

Ashendon Recruitment is delighted to be supporting our client, a respected and long-established Building Services company on Bexley High Street, in their search for an experienced Service Desk Coordinator. This is an excellent opportunity for someone who enjoys working in a fast-paced, client-focused environment and takes pride in providing outstanding service and operational support. You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities Act as the first point of contact for clients, handling maintenance requests, faults, ad hoc requests and service enquiries Log and manage all incoming service calls and job requests using the company's      CAFM (Computer-Aided Facilities Management) system Prioritise and allocate work to engineers and subcontractors according to availability, skills, and location Monitor ongoing jobs to ensure completion within agreed SLAs (Service Level Agreements) Coordinate and track planned preventative maintenance (PPM) schedules Maintain accurate records of service calls, client communications, and engineer updates Raise purchase orders, process supplier paperwork, and update job costs in line with company procedures Provide regular updates to clients and issue completion reports or quotations when required Support the management team with reporting, compliance documentation, and general administrative duties Skills and Experience Previous experience in a Service Desk, Helpdesk, or Scheduler role within building services, facilities management, or a similar technical sector Excellent organisational and multitasking skills, with the ability to manage multiple priorities effectively Confident communication skills, both written and verbal, and a professional telephone manner Proficient in Microsoft Office with experience using CAFM or service management systems (such as Vantify, Dwellent and Proactis) Good understanding of maintenance processes, PPMs, and reactive works is advantageous Attention to detail with a proactive, problem-solving approach Personal Attributes Professional, dependable, and motivated with a positive attitude Strong team player who is also capable of working independently Customer-focused and committed to delivering high standards of service Calm, efficient, and adaptable under pressure

  • Service Desk Co-ordinator

    7 days ago

    Bexley, Greater London, United Kingdom ARL Recruitment Ltd Full time £25,000 - £40,000 per year

    Ashendon Recruitment is delighted to be supporting our client, a respected and long-established Building Services company on Bexley High Street, in their search for an experienced Service Desk Coordinator. This is an excellent opportunity for someone who enjoys working in a fast-paced, client-focused environment and takes pride in providing outstanding...

  • Service Desk Co-ordinator

    7 days ago

    Bexley, Greater London, United Kingdom ARL Recruitment Full time £25,000 - £40,000 per year

    Job Description: Ashendon Recruitment is delighted to be supporting our client, a respected and long-established Building Services company on Bexley High Street, in their search for an experienced Service Desk Coordinator.This is an excellent opportunity for someone who enjoys working in a fast-paced, client-focused environment and takes pride in providing...

  • Sales Site Co-ordinator

    2 weeks ago

    Bexley, United Kingdom Marshall Motor Group Full time

    **Sales Site Co-ordinator - Bexley Audi**: Job description **Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”** **The Role** - We are seeking a customer service focused Sales Site Co-ordinator to join Marshall’s Audi dealership in Bexley and play...

  • Store Manager

    4 weeks ago

    Bexley, United Kingdom Co-op Full time

    Closing date: 21-11-2025 Store Manager - Bexley Location:The Co-operative Food, 147-149 Blendon Road, Bexley, DA5 1BT Salary: £32,00 - £34,000 per annum plus great benefits Contract: Permanent We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits...

  • Estate Agent

    6 days ago

    Bexley, United Kingdom Harpers & Co Full time

    **About us** Harpers & Co is a small business in Bexley, Greater London. We are professional, agile, and our goal is to Surpass customer and client expectations and provide a premium customer orientated service. Our work environment includes: - Modern office setting - Relaxed atmosphere - Safe work environment **Salary**: £26,958.00-£31,899.00 per...

  • Coach Driver

    3 days ago

    Bexley, United Kingdom Home Safe Travel Full time

    Home Safe Travel offers luxury transportation services. We are currently seeking professional and highly skilled drivers to join our team. As a driver for Home Safe Travel, you will be responsible for providing high levels of service to our clients while as well as the highest standards of safety, reliability, and professionalism. Key Responsibilities: -...

  • Group Transport Manager

    4 days ago

    Bexley, United Kingdom Premier Work Support Full time

    Premier Work Support are pleased to be partnering with a leading distributor of fuel and lubricants, to recruit for a permanent **Group Transport Manager** based in the Bexley area. This is a key role within the business to have overall responsibility for the day to day running of the Transport Department and the supervision of all Transport staff including...

  • Head of Services SEMH

    2 weeks ago

    Bexley, United Kingdom Vision Teaching Full time

    Head of Services (Job Share – 2 Days per Week + Handover) Location: Welling- Bexley Hours: Monday & Tuesday (8:45am–5:15pm) + Wednesday handover (1 hour phone on the phone) 45.6 weeks per year Contract: Permanent – Job Share Salary: £52,000 FTE (Actual equivalent £25 per hour, 17 hours per week) We are seeking an experienced and motivated Head of...

  • Store Manager

    1 week ago

    Bexley DA BT, United Kingdom Co-op Group Full time £32,000 - £34,000 per year

    Store Manager - BexleyLocation:The Co-operative Food, Blendon Road, Bexley, DA5 1BTSalary: £32,00 - £34,000 per annum plus great benefitsContract: PermanentWe're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.As a Store Manager, you'll help to...

  • Client Advisor

    4 days ago

    Bexley, United Kingdom Sheer Jobs Ltd Full time

    **Job Summary** We are presently hiring for the position of a Client Advisor who will support those who have been out of work for longer periods and might need extra help to move back into employment. The Restart Scheme will break down employment barriers that could be holding people back from finding work. The Client Advisor will also work in partnership...