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Head of Business Development
2 weeks ago
ESP Utilities is seeking a dynamic and strategic Head of Business Development to join our expanding team. This role will lead the development and execution of ESP's customer acquisition and retention strategy.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.This is a remote based role but will cover the UK so travel will be involved.Key ResponsibilitiesStrategic GrowthDesign and implement a robust strategy to drive customer acquisition and retention across gas, electricity, and water networks.Customer Relationship ManagementCultivate and strengthen relationships with Developers, Independent Connection Providers (ICPs), Consultants, Contractors and Construction partners to maximise quoting and conversion opportunities.Tender ManagementLead the full tendering lifecycle, ensuring submissions are competitive, compliant, and aligned with business objectives.Pre-Sales & Bid SupportEngage directly with customers to provide technical insight, support commercial leads, and demonstrate ESP's value proposition through problem‑solving and relationship‑building.Cross‑Functional CollaborationPartner with Operations, Commercial, and Regulatory teams to ensure seamless project delivery and high levels of customer satisfaction.Market IntelligenceStay ahead of industry trends, competitor activity, and regulatory developments to inform strategic decisions and maintain a competitive edge.Performance & KPI ManagementDefine, monitor and report on key performance indicators related to quoting, conversion rates, wallet share, and customer engagement.Sales Forecasting & PlanningLead the sales planning, forecasting, and budgeting processes. Own the definition and reporting of sales KPIs and OKRs aligned with business strategy.Strategic InsightMaintain a comprehensive view of the addressable market and competitive landscape. Provide actionable insights and recommendations to inform strategic planning.Team LeadershipLead and develop a high-performing business development team. Provide clear direction, coaching, and support to drive both team and individual success.QualificationsProven experience in driving strategic growth and customer acquisition within the utilities or infrastructure sector.Analytical & Problem‑Solving Skills: Strong critical thinking abilities with a track record of identifying challenges, developing solutions, and delivering value to both customers and the business.Interpersonal & Communication Skills: Excellent relationship‑building skills with the ability to engage effectively with internal and external stakeholders at all levels.Leadership & Team Management: Demonstrated leadership capabilities, including team motivation, delegation, and leading by example.Adaptability & Resilience: Comfortable working in a fast‑paced, evolving environment. Open to new ideas and able to pivot strategies when needed.Attention to Detail: A meticulous approach to work, ensuring accuracy and quality in all deliverables.Time Management: Strong organisational skills with the ability to prioritise tasks, manage multiple projects, and meet deadlines consistently.This is an exciting time to be part of ESP Utilities. As the business continues to grow and evolve, we are investing in innovation, expanding our market presence, and strengthening our partnerships across the utilities sector. With a clear strategic vision, a collaborative culture and a strong leadership team, ESP is well‑positioned to shape the future of multi‑utility infrastructure in the UK. Joining us now means being part of a forward‑thinking organisation where your impact will be visible, your ideas valued, and your career supported.#J-18808-Ljbffr
