Governance & Change Management, Senior Vice President

Role OverviewExperience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.The Senior Vice President, Governance & Oversight Manager will lead the design, management, and execution of the change management strategy across a portfolio of key frameworks across Institutional Credit Management (ICM). This specialized role will be responsible for managing requirements related to Local Regulatory Documentation (LRDs), ICM Non-Hierarchy Documents, and other key frameworks. This role will ensure changes are successfully delivered, adopted, and sustained by impacted teams. Partnering closely with product, communications, and business leaders, the roleholder will drive end-to-end change activities while maintaining robust governance & discipline. In addition, the roleholder will be responsible for the centralized management, governance, and oversight of the ICM Credit Products Strategy & Operations (CPSO) Book of Work (BoW) - ensuring effective intake, prioritization, execution, and communication of all initiatives.Key ResponsibilitiesDevelop, implement, and continuously improve frameworks for the execution of change management across the ICM function and beyondLead change management planning and execution for initiatives, including stakeholder analysis, impact assessments, readiness planning, and adoption measurementPartner with product management teams to translate business and operational changes into detailed requirements that enable successful solution deliveryWork closely with training and communications teams to ensure clear, timely, and targeted messaging and enablement for impacted audiencesBuild and maintain strong change networks to support adoption and sustainability of changes across the organizationOrganize and facilitate key governance meetings, providing clear reporting on change progress, risks, and decisions required.Identify, track, and mitigate risks to successful change adoption, escalating critical issues where necessary.Promote a culture of change agility, stakeholder engagement, and continuous improvement in change practices.Qualifications10+ years of experienceSolid knowledge and understanding of Local Regulatory Documentation (LRDs), and ICM Non-Hierarchy Documents (NHDs)Deep expertise in the concept of change management for key business framework and artefactsStrong experience in stakeholder engagement, communications planning, and organizational readiness managementFamiliarity with governance frameworks and project portfolio managementDemonstrated ability to manage complex change initiatives across multiple stakeholder groupsProven success partnering with product management, communications, and training teams to drive full change adoptionProficient knowledge of Wholesale Credit Risk would be advantageousAdvanced Microsoft Office (Word, Excel, and PowerPoint) skillsAdvanced knowledge of applications such as SharePoint, Confluence, and JIRARelevant certifications in Change Management (e.g., CCMP, PROSCI) or Project Management (e.g., PMP, Agile) preferredEducationBachelor’s/University degree, Master’s degree preferredCompetenciesChange Strategy Development and ExecutionStakeholder Engagement and InfluenceOrganizational Readiness and Change AdoptionGovernance and Portfolio ManagementRisk Management and MitigationCommunication Planning and DeliveryAnalytical Thinking and Problem SolvingLeadership and CollaborationThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Family GroupProduct Management and DevelopmentJob FamilyProduct Strategy and PlanningTime TypeFull timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. xpwpeyx View Citi’s EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr