Vice President, Middle Office Manager

Job DescriptionFX Overlay Middle Office Manager, Vice President.Do you have the skills to fill this role Read the complete details below, and make your application today.At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what it’s all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of Vice President, Middle Office Manager, to join our FX Overlay Service Delivery team. This role is located in Manchester, UK.ResponsibilitiesAssist in overseeing the day‑to‑day operations of a Middle Office FX Overlay Operations team.Own medium to large‑sized client relationships, engaging with clients daily.Provide technical assistance on complex matters.Ensure work produced meets product/service standards and exceeds quality standards.Drive efficiencies in the daily environment – deploy AI, Digital Tools and automation initiatives on a consistent basis.Identify opportunities for workflow improvement and operational efficiency, aiming to reduce manual touchpoints and create ongoing capacity.Document procedures properly.Direct, motivate and develop staff, maximizing their contribution, professional growth and teamwork.Publish and report client KPIs to clients and showcase results in periodic service reviews.Serve as escalation point of contact for various client relationships.Participate in quarterly and ongoing development priority planning sessions and initiatives.Partner with the Change team to assist in the design and deployment of change initiatives.Ensure error reports comply with service level agreements, managing escalation and correction of errors.Oversee exception review, ensuring all internal, external, and regulatory procedures are followed.Resolve complex, escalated issues.Instruct, assign, direct and review the work of team members.Assist in preparation of performance reviews and provide ongoing feedback to staff.QualificationsBachelor’s degree, mutual fund industry background preferred.5‑7 years of technical and/or supervisory experience preferred.Experience in FX Overlay, Fund Accounting or the mutual fund industry strongly preferred.Proven track record in implementing change.Proficiency with digital tools and foundational knowledge of AI mandatory.Recent AwardsAmerica’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Our Benefits and RewardsBNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. xpwpeyx BNY is an Equal Employment Opportunity/Affirmative Action Employer – Under‑represented racial and ethnic groups, Females, Individuals with Disabilities, Protected Veterans.#J-18808-Ljbffr