Strategy & Commercial Operations Director

Strategy & Commercial Operations DirectorEnsure you read the information regarding this opportunity thoroughly before making an application.Reporting to the Head of Strategy and Commercial Operations for VCA in Europe, the Director, VCA Strategy & Commercial Ops will proactively evolve the VCA Europe strategy to address new strategic issues and opportunities, build strong commercial capabilities to grow the VCA/VAS business, and drive revenue growth and diversification. Additional responsibilities include managing client engagement/s, key functional governance, and applying performance insights and subject matter expertise to deliver the strategy.Responsibilities:Lead the development and active use of thought leadership that builds a strong reputation enabling VCA to drive VAS and help clients boost performance, including ownership and management of content on VCA Europe’s external websiteBe assigned to key client projects, providing expert knowledge and skills to ensure successful delivery and client satisfaction, especially related to Digital and Visa products/solutionsLead the execution of Pan-European VCA Europe strategic projects that are of high strategic impact to business (e.g. inorganic growth initiative).Drive content for key business development activities e.g. client pilots, workshops, exploration sessions, RFPs, Future of Payments strategic trends, client QBRs, etcLead the development of Multi-year Strategic Outlook (MSO) including setting up relevant Objectives and Key Results (OKRs) for tracking performance against the strategy and key outcomes put forward in MSOOwn content for the Quarterly Business Reviews (QBR) for all key stakeholders (ELT, Global VCA, Global VAS) as well as the creation of content for Monthly Business Reviews (MBR)Develop relevant content for key functional governance e.g., functional leadership meetings, offsites, client councils and sales pipeline reviewsActively participate in priority Global projects/initiatives. This includes executive newsletters, Global Thought Leadership as an SME, global practice areas involvement, and AMK/RMK content, etcPromote a culture of continuous improvement and efficiency in driving governance simplification, enabling high quality decision making and aligning to wider corporate governance e.g., QBRIdentify opportunities to drive process improvement/efficiency across VCA EuropeLeverages regional business performance targets performance (i.e., scorecard) and KPIs projections to drive performance improvement whilst aligning with both wider Europe Hub and Global VASWorks in partnership with the Corporate Strategy and Corporate Development teams to build strategic frameworks and content to influence, align with, and adapt VCA strategy and acquisition opportunitiesContributes to identification and capture of new Generative AI use cases in support of business growth and industry evolutionThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.What we’re after…Substantial relevant experience in management consulting or similar role at Banks/FISExcellent knowledge and understanding of banking operations and/ or payments, including products & services, business systems and processesVast experience in building enduring, strategic relationships with internal and external clients and across the Visa organisationExperience working with financial indicators to measure business performance with a focus on impacting ROIExcellent analytical skills, with the ability to use data to convey a clear message to clients and the businessStrong ability to solve business problems through data driven methodologiesProficiency and continuous skills development in some leading edge analytic and business intelligence toolsSelf-motivated, results oriented individual with the ability to handle multiple priorities concurrentlyExcellent communication, story-telling and presentation skillsTechnology mindset, curious, up-to-date with digital trends and applications, knowledge of Visa products and solutions preferredVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.#J-18808-Ljbffr