Head of IT Service Delivery
1 week ago
Head of IT Service DeliveryFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.About The RoleWe are seeking an experienced and strategically minded Head of IT Service Delivery to lead the delivery, performance, and continuous improvement of our shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers and contracts to achieve high‑quality, cost‑effective outcomes.Key ResponsibilitiesProvide strategic leadership for shared IT services across the organisation, ensuring reliable, secure, and customer‑focused service delivery.Manage and develop IT support teams, fostering a culture of collaboration, accountability, and continual service improvement.Oversee the full lifecycle of ITIL‑aligned processes, including Incident, Problem, Change, and Service Level Management.Lead and manage an annual IT operational budget exceeding £1 million, ensuring effective forecasting, cost control, and value for money.Manage relationships with third‑party suppliers, ensuring compliance with contractual agreements, service quality, and performance KPIs.Drive innovation and operational efficiencies through technology, automation, and process optimisation.Ensure policies, standards, and security requirements are met, working closely with senior stakeholders across the organisation.Required Skills And ExperienceProven experience leading IT support functions or shared service environments.A strong background in ITIL frameworks and service management methodologies.Demonstrable expertise in managing budgets of £1m+.Experience managing and developing IT teams and leading multi‑vendor supplier environments.Excellent communication skills, with the ability to influence at all levels and drive organisational change. xpwpeyx A proactive, customer‑focused approach with a commitment to service excellence.#J-18808-Ljbffr
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Head of IT Service Delivery
1 week ago
East Malling, United Kingdom IOVENDO Full timeHead of IT Service Delivery About The Role We are seeking an experienced and strategically minded Head of IT Service Delivery to lead the delivery, performance, and continuous improvement of our shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers...
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Head of IT Service Delivery
1 week ago
West Malling, United Kingdom Clearwater People Solutions Full time £150 - £200Our client is currently seeking a Head of IT Service Delivery on a 6 month contract. The Head of IT Service Delivery will support the CTO in the overall management of the Technology function; owning the co-ordination of all service activity for shared services, ensuring delivery against SLA’s within budgetary constraints and continuously improving the...
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Head of IT Service Delivery
2 days ago
West Malling, United Kingdom Clearwater People Solutions Full time £150 - £200Our client is currently seeking a Head of IT Service Delivery on a 6 month contract. The Head of IT Service Delivery will support the CTO in the overall management of the Technology function; owning the co-ordination of all service activity for shared services, ensuring delivery against SLA’s within budgetary constraints and continuously improving the...
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Head of Technical Projects
2 days ago
East Malling, United Kingdom IOVENDO Full timeA leading technology firm located in East Malling, UK, is looking for an experienced Head of Technical Projects. This role involves leading a portfolio of technology initiatives, ensuring timely and budget-compliant delivery. You will manage departmental budgets and mentor teams, while driving ITIL-aligned service excellence. Candidates should have proven...
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East Malling, United Kingdom IOVENDO Full timeA leading IT service firm in the United Kingdom is seeking a Head of IT Service Delivery to lead and improve their IT operations. The ideal candidate will have proven experience in leading IT support functions, managing budgets exceeding £1 million, and excellent communication skills to drive organisational change. This role offers an opportunity to oversee...
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Head of IT
1 week ago
West Malling, United Kingdom Pearson Whiffin IT Full time**Head of IT - 6 Months - Hybrid Working - Inside IR35** We are looking for a Head of IT, initially for 6 months to lead the IT Function, including service delivery. You will be managing teams, ensuring project delivery, managing budget and making sure everything aligns with their operating model. - Line and functionally manage the IT Service Delivery...
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East Malling, United Kingdom IOVENDO Full time £150 - £200A leading IT service firm in the United Kingdom is seeking a Head of IT Service Delivery to lead and improve their IT operations.Make your application after reading the following skill and qualification requirements for this position.The ideal candidate will have proven experience in leading IT support functions, managing budgets exceeding £1 million, and...
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East Malling, United Kingdom IOVENDO Full time £150 - £200A leading IT service firm in the United Kingdom is seeking a Head of IT Service Delivery to lead and improve their IT operations.Make your application after reading the following skill and qualification requirements for this position.The ideal candidate will have proven experience in leading IT support functions, managing budgets exceeding £1 million, and...
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Head of Technology
1 week ago
East Malling, United Kingdom IOVENDO Full timeHead of Technology IOVENDO, East Malling, England, United Kingdom Head of Technology Transformational Change | Budget & People Leadership | Agile & Waterfall Are you a strategic, forward‑thinking technology leader ready to drive large‑scale transformation? We’re looking for a Head of Technology to shape technology vision, lead high‑performing teams,...
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Head of Technology
7 days ago
East Malling, United Kingdom IOVENDO Full timeHead of Technology Transformational Change | Budget & People Leadership | Agile & Waterfall Are you a strategic, forward-thinking technology leader ready to drive large-scale transformation? We're looking for a Head of Technology to shape technology vision, lead high-performing teams, and deliver major change programmes. As the Head of Technology, you will...
