Head of Customer Success
7 days ago
Head of Customer SuccessIf you want to know about the requirements for this role, read on for all the relevant information.Corpay Greater London, England, United KingdomAs the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand‑new best‑in‑class customer success experience aimed at enterprise end clients, ensuring customer satisfaction and increasing revenue within existing clients.You will report directly to the Vice President of Customer Success and regularly collaborate with internal business leaders, implementation, onboarding, sales, FP&A and finance teams.Seniority Level: Director | Employment Type: Full‑timeHow We WorkAs Head of Customer Success you will be expected to work in a hybrid office environment. Corpay will set you up for success by providing:Assigned workspace in Swindon or London, UKCompany‑issued equipmentFormal, hands‑on trainingCollaborative and supportive team environmentDrawing on an award‑winning wider customer success team to launch and grow a new team within the wider functionRole ResponsibilitiesBuild a new Customer Success team and functionSet performance metrics to deliver best in classAdopt a customer‑first approach focusing on successfully onboarding and then growing enterprise accountsOversee revenue idea generation and implementation, responsible for implementing various initiatives to improve revenue performancePerform analysis to support business needs and corporate reporting requirements; responsible for strategic planning and forecastingCollaborate with all other departments to support strategic initiatives and projects implementationQualifications & SkillsBachelor’s degree is an advantagePrior experience building a new customer success functionExperience within card payments, AP Automation, ERP and/or SaaSSome FinTech or Financial Services sector knowledge and experienceStrong analytical, organizational, and problem‑solving skills xpwpeyx Strong communication skills with the ability to collaborate effectively across departmentsSelf‑starter with a growth mindset and a willingness to take on new challenges in a fast‑paced environmentBenefits & PerksCompetitive salary25 days annual leave plus public holidays, plus a holiday buy‑back schemePension schemeHealth and wellness programsCar allowanceSignificant career progression opportunities, with potential to take on a wider leadership role in the futureOpportunity to join a leading brand in a high‑growth global businessFun culture with company‑wide contests and prizes#J-18808-Ljbffr
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Senior Customer Success Manager
2 weeks ago
City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Customers are the lifeblood of Qumulo. We are seeking strategic, customer-focused, and results-driven Senior Customer Success...
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City Of London, United Kingdom Customer Success Full timeA leading data management company in the UK is seeking an experienced Senior Customer Success Manager to own the customer lifecycle from onboarding to expansion. You will drive customer success initiatives, engage with enterprise clients, and ensure measurable outcomes using Qumulo products. The ideal candidate has over 8 years of experience in customer...
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Customer Success Engineer II
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City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in...
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Head of Customer Success
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London, Greater London, United Kingdom Corpay Full time £60,000 - £120,000 per yearYour roleAs the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete. Building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand-new best in class customer success experience aimed at enterprise end clients. Ensuring customer satisfaction and then...
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London, United Kingdom Digital 51 Full time**Responsibilities**: Digital 51 are proud to be exclusively partnered with a technology business which was established with the clear purpose of improving, and supporting mental health, and well-being in the workplace. We are looking for the new Head of Customer Success to join this business. You will be joining a Founder owned business which was formed 3...
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London, United Kingdom RGH-Global Limited Full time £150 - £200Head of Customer SuccessMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.We are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a...
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Head of Customer Success
7 days ago
London, United Kingdom RGH-Global Ltd Full timeHead of Customer SuccessWe are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a transformative phase and seeks a senior leader to guide its customer success efforts.Is this the role you are...
