Assistant Store Manager

1 week ago


Portsmouth, United Kingdom Deckers Full time £125 - £150

About UGGApply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We're driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.SummaryOur Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, you partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company\'s values, vision, and mission. You know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.DescriptionAs an Assistant Store Manager, you work closely with the Store Manager to ensure that the business is aligned with the interests of the company, its employees, and the local community. In this role, you partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business. It\'s your job to aid in the selecting of team members who pursue passions that relate to the UGG brand and its products. You maintain high training standards and know how to motivate and inspire your team members to contribute to the productivity of the store, while being available to address and respond to the needs of your customers and team members. Further, you understand that the needs of the business extend beyond the store\'s four walls, which requires that you continually cultivate awareness of industry trends.As an Assistant Store Manager, you aid in the day-to-day operations of the store including training, operations, sales, visual merchandising, inventory management, store administration, and customer service. The Assistant Store Manager is also responsible for opening and closing the store, securing all assets, planning and preparing the labor schedule, maintaining the store security system, and acting as the Store Manager in their absence.Core CompetenciesDevelop and motivate team members to create empowered and engaged teamsEnsure the highest level of customer service possible and prioritize brand and product knowledge trainingCommunicate effectively with customers, team members, management, and corporate stakeholdersSet plans and targets and entrust team members appropriatelyThink critically to resolve problems and approach challenges with agilityIdentify industry trends and educate your team members about the current marketAssist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitabilityManage inventory and partner with corporate stakeholders to meet the needs of your marketWho You AreA natural communicator who conveys the UGG and Deckers Brands vision and missionYou have the leadership skills needed to support the management of a teamYou're well organized and proactively and efficiently coordinates your resourcesYou're a problem solver who pro-actively works through challengesWe Would Love to Hear From People WithPrevious experience as a people manager in a Retail environment.Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team and customersExcellent organizational skills and ability to coordinate people, resources, and services in order to address business goals and needsProblem-solving skills and ability to work through challenges.Ability to be agile to meet the needs of the business, especially during our busiest time of the year.What We Will Give YouExtras, perks & volunteering opportunities - Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.Growth and Development; Deckers Brands was built on the idea of pursuing passion. We offer extensive opportunities and support for personal and professional development including a Global Mentorship ProgramUniform Allowance including 2 pairs of shoes per season60% discount off the Deckers Brands\' (UGG, HOKA, Teva) online, and 30% in-store discount.Equal Employment OpportunityDiversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. xpwpeyx We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.#DeckersEMEA#J-18808-Ljbffr



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