Head of SME

1 week ago

Lancaster, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time £125 - £150

OverviewLead and develop SME trading operations, driving strategic growth, operational excellence, and client satisfaction. Responsible for shaping broking and distribution strategies, managing key relationships, and ensuring delivery of high-quality insurance solutions across the SME portfolio.ResponsibilitiesTrading Strategy & ExecutionDevelop and implement strategies to grow revenue, improve conversion, and enhance retention.Set and monitor performance targets across new business, renewals, and cross-sell activities.Performance ManagementAnalyse trading data to identify trends and opportunities.Lead regular trading reviews with internal and external stakeholders.Market EngagementBuild strong relationships with insurer partners to secure competitive terms and schemes.Negotiate capacity, pricing, and service levels to meet trading objectives.Team LeadershipLead, mentor, and develop sales and support teams.Promote a high-performance and collaborative culture.Digital & eTrade OptimisationEnhance online quote journeys and eTrade performance in collaboration with digital and product teams.Ensure trading platforms operate efficiently and accurately.Compliance & GovernanceEnsure all trading activity complies with FCA and internal risk frameworks.Financial PerformanceManage budgets, forecasts, and performance metrics to achieve financial targets.Stakeholder CollaborationPartner with internal teams to deliver integrated solutions and improve client outcomes.Experience & QualificationsProven leadership in commercial SME broking.Strong commercial acumen and strategic mindset.Excellent communication and interpersonal skills.In-depth understanding of insurance products, markets, and regulation.Demonstrated success in driving growth and managing change.Core CompetenciesLeadership : Inspires and motivates teams.Client Focus : Puts clients at the heart of decisions.Integrity : Acts with professionalism and honesty.Innovation : Continuously seeks improvement.Collaboration : Works effectively across teams.Resilience : Performs under pressure.Success MeasuresAchievement of revenue and profit targets.Strong client retention and satisfaction.High team engagement and operational efficiency. xpwpeyx Delivery of strategic initiatives aligned with growth and compliance.#J-18808-Ljbffr

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