Head of SME

3 weeks ago

Lancaster, United Kingdom Stride Resource Management Full time

Lead and develop SME trading operations, driving strategic growth, operational excellence, and client satisfaction. Responsible for shaping broking and distribution strategies, managing key relationships, and ensuring delivery of high-quality insurance solutions across the SME portfolio. Key Responsibilities Trading Strategy & Execution Develop and implement strategies to grow revenue, improve conversion, and enhance retention.Set and monitor performance targets across new business, renewals, and cross-sell activities. Performance Management Analyse trading data to identify trends and opportunities.Lead regular trading reviews with internal and external stakeholders. Market Engagement Build strong relationships with insurer partners to secure competitive terms and schemes.Negotiate capacity, pricing, and service levels to meet trading objectives. Team Leadership Lead, mentor, and develop sales and support teams.Promote a high-performance and collaborative culture. Digital & eTrade Optimisation Enhance online quote journeys and eTrade performance in collaboration with digital and product teams.Ensure trading platforms operate efficiently and accurately.

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