Senior Account Director

Purpose of the roleThe following information provides an overview of the skills, qualities, and qualifications needed for this role.The Senior Account Director (SAD) will work on notable multi-market energy, industry and technology clients with UK and international colleagues. They will drive the highest levels of consultancy and client service to retain and grow profitable clients. Providing counsel on reputational resilience, risk preparedness and live crisis response, this experienced account leader will have the ability to develop strategic, insights / data-led corporate campaigns that engage diverse stakeholders on multiple channels. Working with senior client contacts and leading executive communications programmes, the SAD will develop strong, authentic, memorable narratives that underpin external and internal communications.The SAD will spot opportunities to grow existing clients and play a significant role on new business pitches and onboarding wins. Understanding the macro-economic, political and cultural trends that clients face, they will bring holistic thinking to tackling client briefs and problem solving. The SAD will help drive the cascading of business across the network and forge strong relationships with international colleagues.Engaged with the evolving artificial intelligence landscape, the SAD will champion and adopt AI-driven insights and tools to elevate strategic communications and drive superior client outcomes.Main ResponsibilitiesDevelop strong relationships and trust with clients, providing strategic consultancy and initiatives for retention and organic growthPromote an integrated communications and multi-channel storytelling mindset to deliver a cohesive offer to clientsBrief the creative engineering team to bring concepts to life for cross-disciplinary and multi-channel campaignsRun executive media relations programmes, including media training, for senior clientsOversee media relations activity, maintaining strong personal relationships with journalists, bloggers, influencers and analysts across national, trade, vertical and social media channelsConsult with clients on media opportunities in relation to the news agendaExcellent client communication : ensure that KPIs and service agreements are defined and metIdentify and secure upsell / cross sell opportunities with existing clients, plus client and services cascade opportunities across the networkParticipate in credentials and pitches for multi-market prospects, helping to develop the strategic insight, strategy and messagingHelp build a high calibre and motivated team : set objectives for line reports and support strengths and professional developmentPromote a culture of innovation and curiosity for continuous professional improvementContribute to “all hands” meetings, press briefings, training sessions and attend socialsBe a collaborative, encouraging, supportive member of the London HQ team.About youAmbitious, dynamic and positive, you have proven experience of leading and growing corporate communications business. You have an impressive track record of retention and organic growth of existing clients as well as of helping to win accounts. A strategic thinker, with an interest in purpose and ESG, you enjoy counselling c-suite clients and devising stakeholder engagement campaigns that build trust and drive change. You are empathetic and collaborative with the aptitude to coach and motivate client teams to deliver service and work of the highest order. Mission-focused and commercial, you have a “sleeves rolled up” mentality and like to exceed goals, deliver results and make a positive impact. You thrive in a flexible, open-minded, “can do” environment. xpwpeyx Additional requirementsIn-depth experience in corporate reputation, strategic positioning and behavioural change campaigns; ideally, experience in issues and crisis managementPassion for, or experience in, sustainability and environmental initiatives is valuedUnderstanding of trends and issues impacting corporate reputations and complex stakeholder audiencesExperience working on international energy and b2b technology brandsInterest in the strategic applications of AI in comms; proactive in leveraging AI innovations to drive business growth and operational efficiencyHigh level of business acumen, including successful commercial managementUnderstanding of diverse international cultures, communication styles, values, practicesRelationship builder who connects quickly; deft at navigating stakeholder relationships and networksExcellent written and verbal communication skills; an articulate and convincing presenterAbility to problem solve, project manage, prioritise and multi-taskIntegrity, humility, self-drive / initiative – and a sense of humourKey internal relationshipsDirector / Global Client Lead Schneider Electric (London) – line managerSenior Vice President, EMEA (London HQ leader)Account Directors / Managers / Executives (London and across the network) – line reportsGlobal Executive Creative Director (London) + Global Creative Operations Director (London)Vice President International Client Engagement (London) / Client Engagement Manager, UKSenior Vice President, Global HR (London)Financial Controller, UK#J-18808-Ljbffr