Operations Director

1 week ago

Greater London, United Kingdom Macdonald & Company Full time

We are currently recruiting for a newly created Operations Director role for a client‑side organisation who are a well established and successful real estate investment group. As the Group’s pipeline of projects continues to grow, they recognise now is the ideal moment to further strengthen their in‑house team in the UK with the addition of an Operations Director to support the CEO. Responsibilities Strategy: Deliver the property, estate, and asset management strategy aligned with company goals. Managing Agents: Appoint and oversee agents to ensure quality, compliance, and brand consistency. Operations: Resolve legacy issues and drive efficiency and resident satisfaction. Reporting: Lead financial and operational reporting for stakeholders and investors. Finance: Manage budgets, forecasts, and service charges to maximise value. Mobilisation: Oversee seamless handover of new developments into operation. Innovation: Drive tech and sustainability initiatives to boost efficiency and ESG. Compliance: Ensure adherence to the Building Safety Act and maintain the Golden Thread. Stakeholders: Act as key contact for investors, residents, and partners. Leadership: Build a high‑performing team and manage risk, insurance, and continuity. Required Skill Set Experienced senior professional in PBSA, Co‑Living, and BTR, across client‑side, consultancy, or managing agent roles. Balances strategic oversight with hands‑on operational delivery. Strong technical, commercial, and leadership capability with full P&L responsibility. Skilled in team management, stakeholder engagement, and performance delivery. Analytical and detail‑oriented, with proven budgeting and financial acumen. Knowledge of asset management, OPEX control, and FM/agent oversight. Familiar with Building Safety Act compliance and governance standards. Adaptable, proactive, and digitally literate with excellent communication. For further information please do apply. Location: London, England, United Kingdom. #J-18808-Ljbffr

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