Change Project

Change Project & Portfolio Assistant Manager – Transport for London Salary: Circa £37K Location: Palestra/Hybrid Contract Type: 12 month FTC with potential permanency Hybrid working: Enables a balance of 50% of time split between the office and home over a 4‑week period. Hybrid arrangements can evolve subject to business requirements. Job Purpose This role will support the delivery, management and coordination of the TfL Portfolio of Change and associated change initiatives. It will help ensure the successful and timely delivery of business change to achieve the benefits required to realise TfL’s desired strategic outcomes within budget. Key Responsibilities Ensure all projects have clearly defined, measurable benefits with credible delivery plans. Support the tracking and updating of benefits at both project and portfolio levels. Assist in tracking and reporting on project and portfolio performance, coordinating inputs from the wider team and ensuring timely updates to governance forums and stakeholders. Take a proactive role in identifying, escalating and tracking risks and issues across projects and programmes, working with stakeholders to ensure appropriate mitigations are in place. Analyse project and portfolio data to identify trends and insights, presenting findings to stakeholders to inform decision‑making and support targeted interventions. Support the planning and sequencing of change initiatives, mapping interdependencies and, where appropriate, lead on discrete work packages or manage small projects end‑to‑end. Work with stakeholders to ensure change management activities are delivered in line with implementation plans, including direct delivery of change activities and support for change readiness and closure. Knowledge, Skills & Experience Good knowledge of standard P3M tools, techniques and methodologies. Good working knowledge of Microsoft Office tools, SharePoint and portfolio management systems. Understanding of both quantitative and qualitative data analysis techniques and insights generation. Some knowledge of standard change management tools, techniques and methodologies. Understanding of communication and stakeholder engagement practice and techniques. Some understanding of problem‑solving approaches and techniques. Strong organisational and planning skills. Good written and oral communication skills. Ability to produce high‑quality reports and presentations to tight deadlines. Analytical thinking with a pragmatic approach to problem solving, making rational, evidence‑based recommendations. Good stakeholder management and negotiation skills. Good data analysis skills and the ability to compile high‑quality reports promptly and reliably. Ability to plan and deliver individual work packages according to time, cost and quality metrics. Ability to manage multiple priorities and work collaboratively across teams, under tight time constraints and deliver. Experience Experience with a variety of project, programme or portfolio planning and management tools and methodologies. Exposure to benefits tracking, risk management and governance coordination. Experience supporting or managing governance processes and associated forums including producing progress and performance reporting. Experience analysing, evaluating and interpreting different information sources (financial and non‑financial, qualitative and quantitative) to a high standard. Experience of stakeholder management; communicating with key stakeholders, managing expectations and addressing concerns. Equality, Diversity, and Inclusion At TfL, we are committed to equality, diversity, and inclusion. We aim to represent the city we serve, fostering innovation and efficiency. As a disability‑confident employer, we guarantee interviews for disabled candidates meeting essential criteria and use anonymising software to ensure a fair recruitment process. Application Process Apply with your CV and one‑page cover letter (PDF or Word; no photographs or images). Think carefully about the skills, knowledge and experience in the advert and cover these in your CV and cover letter. Closing date for applications: Monday 8th December 2025 @ 23:59. Benefits Final salary pension scheme Free travel on the TfL network Reimbursement of 75% of the cost of a standard class ticket for National Rail travel from home or 75% reimbursement on a 28‑day flexi ticket 30 days annual leave plus public and bank holidays Hybrid working approach where business and role requirements allow Private healthcare discounted scheme (optional) Tax‑efficient cycle‑to‑work programme Retail, health, leisure and travel offers Discounted Eurostar travel Seniority level Entry level Employment type Full‑time Job function Finance and Sales Industries Non‑profit Organisations #J-18808-Ljbffr