Police Community Support Officer

Police Community Support Officer (PCSO) We are seeking applications to join Dyfed‑Powys Police as a Police Community Support Officer (PCSO). Successful applicants will be considered for vacancies that arise in 2026/2027. This is a vital police staff role within our neighbourhood policing team; you will spend time working with the communities of Dyfed‑Powys Police, building relationships, breaking down barriers and solving problems. There is no typical day as a PCSO. Each day brings new challenges, but ultimately everything you do will improve the lives of our communities. Responsibilities Work to help communities build and thrive. Build links and relationships with communities – whether that’s businesses, residents, community leaders or partner agencies. Help build and maintain relationships with our diverse communities and young people. Be a visible presence within the community, carrying out high‑visibility patrols to reassure people. Respond to a range of incidents, including anti‑social behaviour, neighbour disputes, abandoned vehicles, and assisting with missing person enquiries. Take a problem‑solving approach to long‑term issues in the community, working with partners and the community to help resolve them. Help reassure and support victims of crime, offering crime prevention advice to help keep them safe. Help with policing large events, gatherings, festivals, and shows. Use the powers designated to you to help tackle anti‑social behaviour and crime in your community. Collect CCTV evidence and carry out house‑to‑house enquiries to help our investigations. Act as a professional witness, attending court when required. Salary: Starting from £27,747 and rising to £29,649 (this does not include any allowances which are applicable when working shifts and weekends, following the initial training period). Please note, our current vacancies are expected to be in Ceredigion and South Powys. We will post to where our vacancies are and therefore, we may prioritise applications from those areas as required. Application Guidance You will be invited to complete the national sift as part of the process. Please note this needs to be completed within 7 days of your invitation or by the closing time/date of the advert whichever is the soonest. Please be mindful that if you fail the National sift online test, you are ineligible to complete it again within the next 3 months, and you can only complete it twice in a 12-month period. The online tests are not compatible with handheld devices e.g. tablet or mobile phone so must be completed on a desktop/Laptop computer. If you have any technical issues whilst completing the tests, then the decision to reset the test will be at the discretion of Dyfed Powys Police. If applicable, applicants must upload the required evidence of their level 2 English and Maths qualifications when applying, as no late evidence will be accepted. If you are not in possession of a valid certificate, you must obtain one prior to the closing date, or alternatively you can complete the online verbal reasoning and calculation test. Successful candidates are subject to vetting and medical checks, and all prospective PCSOs will be required to have their fingerprints and a DNA sample taken. Interviews will be held at Police Headquarters in Carmarthen on 5th and 6th January 2026. If successful at interview, you will be invited to attend fitness and biometric testing at Police Headquarters in Carmarthen on 9th January 2026. Dyfed Powys Police reserves the right to change the dates of tests or intakes as required and restrict candidate numbers attending the interviews due to organisational need. You will need a full manual driving licence in order to join as a PCSO as you will be required to pass a Police Driving Test during your probationary period. You can apply for the role without a manual driving licence but cannot be progressed towards a start date until a manual licence is obtained. Welsh language and diversity We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English. We ask that all Dyfed‑Powys police staff and officers can communicate to Level 1 standard. This means that you can understand and pronounce Welsh place names and can use and understand simple everyday phrases such as greetings. If you are unable to communicate to this standard, during your probation period (typically six months) we’ll fully support you in achieving this through a variety of learning opportunities. Dyfed‑Powys Police welcomes applications from under‑represented groups and Welsh speakers. Find out if you’re eligible for Positive Action here. Contact Email: recruitment@dyfed‑powys.police.uk Webpage Weekly recruitment drop‑in session: every Wednesday, 11 - 11.30am via teams here. Seniority level Entry level Employment type Full‑time Job function Other, Information Technology, and Management Industries Law Enforcement #J-18808-Ljbffr