Senior Service Assurance Manager
2 weeks ago
Senior Service Assurance Manager (Service Management) 6 Month contract initially Based: Onsite - Castle Donington Rate : £400 - £450 p / d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Senior Service Assurance Manager (Service Management) to join the team. This role will proactively monitor performance levels, identifying trends, risks and issues and will work collaboratively with the relevant Tribe leaders and its members to develop Insights, establishing root causes, and planning and tracking the implementation of required improvement initiatives and interventions. The Senior Service Assurance Manager is accountable for the performance achieved by the assigned Tribe(s) and will be able to demonstrate the increased performance and maturity over time. Key Responsibilities The Senor Service Assurance Manager is a key role within Digital and Technology responsible for Service Management delivery assurance across their assigned D&T product, platform or infrastructure Tribe(s). Assigned to and embedded within the D&T Tribes your will provide the primary link between Service Management practices and Tribe members; this role ensures that Service Management practices are fully embedded, complied with and that the IT Services provided by the Tribe(s) are meeting the Service Levels required by the Business operations and it Stores. As an ambassador for Service Management, you will promote ITIL4, DevOps, and SecOps as complimentary frameworks, working with the various product and platform owners, squad leaders and their teams to support them to effectively balance velocity and throughput needs with the standardisation and risk reduction and operational stability achieved through adherence to the Service Management Practices. Manage overall Tech services across the Distribution Centre Managing overall change management, problem management and incident management Communication with Senior stakeholders in business and technology teams Working closely with Product and Engineering teams to ensure stability across the distribution centre Managing IT support teams Driving service level performances and reporting Key Skills & Experience Experience in Service Management Experience in managing major incidents, problem management Preferable experience in Logistics and Retail industry This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise : International Trade, for the second consecutive period. #J-18808-Ljbffr
-
North West Leicestershire, United Kingdom LA International Computer Consultants Ltd Full timeA leading consultancy in IT services is seeking a Senior Service Assurance Manager to join their team on a 6-month contract based onsite in Castle Donington. The role focuses on ensuring IT service delivery meets business standards, proactively monitoring performance, and collaborating with various teams. Candidates should have strong experience in Service...
-
Senior Service Assurance Manager
2 days ago
Leicestershire, United Kingdom Free-Work UK Full timeSenior Service Assurance Manager (Service Management) 6 Month contract initially Based: Onsite - Castle Donington We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. We have a great opportunity for a Senior Service Assurance Manager (Service Management) to join the...
-
Senior Service Assurance Manager
3 days ago
Leicestershire, United Kingdom Free-Work UK Full timeSenior Service Assurance Manager (Service Management)6 Month contract initiallyBased: Onsite - Castle DoningtonRate: £400 - £450 p/d (via Umbrella company)We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a...
-
Senior Service Assurance Manager
2 days ago
Leicestershire, United Kingdom Free-Work UK Full timeSenior Service Assurance Manager (Service Management)6 Month contract initially Based: Onsite - Castle Donington Rate: £400 - £450 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a...
-
Manager - Senior Manager (HRBP)
5 days ago
North West Leicestershire, United Kingdom Public Service Division Full time £104,000 - £128,000 per year[What the role is]The HR Business Partner (HRBP) acts as a strategic partner to business leaders, driving people strategies that enhance organizational performance, culture, and engagement. This role combines strategic insight with hands-on execution across the employee lifecycle, including onboarding, offboarding, and case management. The role also requires...
-
Senior Executive
2 weeks ago
North West Leicestershire, United Kingdom Public Service Division Full time £40,000 - £60,000 per year[What the role is]We are seeking a Senior/Finance Executive to perform financial functions across accounts receivable, banking operations, and grant administration. The ideal candidate should possess strong attention to detail and good organisational skills. This role will be responsible for managing collections and revenue recognition, overseeing daily...
-
North West Leicestershire, United Kingdom Public Service Division Full time £60,000 - £100,000 per year[What the role is]Joining a new team, we are inviting applications for the position of Manager/Senior Manager to administer and oversee Government grants and funds, including the Future Energy Fund, established to support Singapore's energy transition towards a net-zero future.The person will play a key role in administering the funds, which include...
-
Assistant Manager- Manager
2 weeks ago
North West Leicestershire, United Kingdom Public Service Division Full time £60,000 - £80,000 per year[What the role is]We are seeking an Assistant Manager/Manager to join the Business Partnership Branch of the Finance Department, whose role will primarily focus on corporate finance and financial planning & analysis.[What you will be working on]The key responsibilities are as outlined below:1. Pre-establishment of new entities Partner with stakeholders to...
-
Analyst- Senior Principal Analyst
2 weeks ago
North West Leicestershire, United Kingdom Public Service Division Full time £90,000 - £120,000 per year[What the role is]You will leverage AI/ML, statistics, data technologies and cloud computing platforms to develop integrated, innovative data-driven solutions which will support and advance EMA's core work and strategic goals against the backdrop of an evolving energy landscape.[What you will be working on]The key responsibilities of the officer...
-
Risk and Assurance Advisor
4 days ago
North West, United Kingdom Cadent Gas Full time**Location**: North West (flexible) **Role Type**: 12 month FTC, full time (37 hours) **Salary**:£ Competitive, depending on skills and experience **Setting the standards all of our customers will love and others will aspire to** At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will both drive our...