CYPMH East Personal Assistant

CYPMH East Personal Assistant / Data Coordinator This vacancy does not offer a certificate of sponsorship. Job Summary The CYPMH East PA has responsibility for data reports. Provide clerical and administrative support to the Children and Young People’s Mental Health Service (CYPMH East). Highly organised, professional, and committed. Full responsibility for a comprehensive, confidential, high‑quality secretarial and administrative service to support the CYPMH East management team. Act as an effective gatekeeper; excellent negotiation, diplomacy and interpersonal skills. Knowledge of all relevant administrative and secretarial procedures. Handle non‑routine activities. Daily contact with a wide range of internal and external stakeholders. Confident, team‑player, complet‑finisher with strong communication and eye for detail. Maintain confidentiality. Main Duties of the Job Hold an understanding of the managers’ strategic objectives and priorities to support their delivery. Analyse facts or situations and decide on the most appropriate action, using judgement to resolve difficult situations. Screen phone calls and email correspondence addressed to the manager, establish validity and priority, take action where appropriate, and flag urgent matters. Manage the manager’s diary, making decisions about appointment requests using independent judgement. Flexible working to cover sickness and annual leave. Work independently and manage workload with support from the team and CYPMH East management. Ordering through procurement, including purchase orders, office supplies and stationery. Ensure data is provided efficiently and presented meaningfully. Support the Service’s electronic patient record system: attend meetings and capture and resolve issues at individual, team and service level. Maintain accurate e‑rostering for staff, anticipating monthly sign‑off by managers. Record staff sickness for local records and sickness management. Develop detailed understanding of the IAPTUS system and run reports as needed. About Us LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability, ethnicity, gender, religion, belief or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups. We also welcome individuals with lived experience relevant to the role or service area. LSCFT supports flexible working; we consider term time, part time, compressed hours and flexi‑time arrangements. Details Date posted: 26 November 2025 Pay scheme: Agenda for change Band: Band 4 Salary: £27,485 to £30,162 a year per annum Contract: Permanent Working pattern: Full‑time Reference number: 351‑SPS1546‑MF Job locations: Burnley General Hospital, Burnley, BB10 2PQ Job Description For more details on this vacancy please review the attached job description and person specification. Person Specification Essential Qualifications GCSE English at Grade 'C' or above or equivalent. Working knowledge of basic IT systems – Word, Excel, email. RSA/OCR Stage II Typewriting or Word Processing Stage II or Audio typewriting Stage II or equivalent skill level. Essential Knowledge Good organisational skills. Effective listening and communication skills. Ability to remain calm under pressure. Essential Experience Previous administrative experience. Ability to produce neat and accurate documentation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and will require a Disclosure and Barring Service check for any previous convictions. Employer details Lancashire & South Cumbria NHS Foundation Trust Burnley General Hospital Burnley, BB10 2PQ Website: https://www.lscft.nhs.uk/ Seniority Level Entry level Employment Type Contract Job Function Administrative Industries Administrative and Support Services #J-18808-Ljbffr