Engineer, Application Support
4 days ago
Engineer, Application Support – Consilio LLC As a key member of our Global Support Services team, you'll be the technical expert for our critical eDiscovery systems, including industry-leading applications and our unique internal solutions. This role requires strong troubleshooting skills, independent problem solving within complex, distributed systems, and a solid grasp of modern containerized environments and observability tools. You'll work independently and collaboratively on a global team, ensuring stable, performant applications and continuous improvement. Responsibilities Troubleshoot and resolve complex application issues across various layers, from web and application servers, to databases and containerized environments like Docker and Kubernetes. Investigate logs and system behavior, pulling data from pods and containers using tools like kubectl, event viewer, and central logging platforms. Monitor application health, performance, and availability leveraging observability platforms like Grafana and Kibana. Test and interact with API endpoints, documenting and validating their functionality using tools like Swagger/OpenAPI and Postman. Respond to support tickets promptly within defined SLAs, providing clear, timely updates and effective solutions to keep our users happy. Collaborate closely with cross‑functional teams, including Data Operations, Project Management, DBA, Infrastructure, to triage issues and drive systemic improvements. Automate routine tasks and build helpful support utilities using scripting and query language skills (PowerShell, Bash, T‑SQL, Python). Create and maintain clear, concise documentation for troubleshooting steps, configurations, and best practices. Participate in after-hours testing and support rotations as part of our 24/7 global support model. Qualifications Proficient with basic to intermediate T‑SQL query writing and performance tuning on SQL Server. Hands‑on experience with Docker and Kubernetes, including pod management and log retrieval. Skilled in interacting with and testing RESTful APIs using Swagger/OpenAPI and Postman. Familiarity with Elasticsearch for log aggregation, indexing, and querying. Good understanding of monitoring and visualization concepts; experience with Grafana. Automation-first mindset, can streamline tasks; PowerShell experience is a plus. Skilled with Event Viewer, IIS Manager, SQL Server Management Studio, Linux command‑line tooling, and container‑CLI utilities (kubectl, docker). Minimum Education Requirements Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. Minimum Experience Requirements 4+ years in technical support or application engineering roles. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Location: London, England, United Kingdom #J-18808-Ljbffr
-
Application Support Engineer
2 days ago
City of London, United Kingdom Pioneer Search Full timeApplication Support Engineer - Azure Cloud | .NET / C# | New Team Build | £85,000 + PackageLocation: London Sector: Financial Services / Insurance Permanent - OnsiteWe are partnering with a leading financial services, specialty insurance organisation undertaking a major modernisation of its entire technology estate. The business is moving away from legacy...
-
Application Support Engineer
3 weeks ago
london (city of london), United Kingdom Orla Rose Associates Full timeApplication Support Engineer (Trading Applications) Location: London – 5 Days in Office Salary: £70,000 - £80,000 + Bonus About the Company Our client is a leading international financial services organisation with a strong presence in global markets. They offer a dynamic, collaborative environment where technology and business intersect to deliver...
-
Senior Application Support Engineer
2 weeks ago
City of London, United Kingdom The Curve Group Careers Full timeWe're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack.In this role, you'll be responsible for:Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause...
-
Application Support Engineer
4 weeks ago
City of London, Greater London, United Kingdom Orla Rose Associates Full timeApplication Support Engineer (Trading Applications) Location: London – 5 Days in Office Salary: £70,000 - £80,000 + Bonus About the Company Our client is a leading international financial services organisation with a strong presence in global markets. They offer a dynamic, collaborative environment where technology and business intersect to deliver...
-
Application Support Engineer
6 days ago
City Of London, United Kingdom DRW Full timeDRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.Headquartered in Chicago with offices...
-
SQL Application Support Engineer
4 weeks ago
City of London, Greater London, United Kingdom Orla Rose Associates Full timeApplication Support Engineer (Trading Applications) Location: London – 5 Days in Office Salary: £70,000 - £80,000 + Bonus Our client is a leading international financial services organisation with a strong presence in global markets. They offer a dynamic, collaborative environment where technology and business intersect to deliver innovative,...
-
Senior Application Support Engineer
3 weeks ago
london (city of london), United Kingdom ChiSquare Labs (UK) Full timeThis post is for our client. Roles & Responsibilities Production Monitoring & Incident Leadership Oversee real-time monitoring of production systems using AWS CloudWatch, Datadog, and database logs. Lead incident response calls, directing triage activities and coordinating cross-team communication for production application defects. Quickly assess severity...
-
Applications Engineer
6 days ago
City of London, United Kingdom Picture More Full timeJob Title: Applications Engineer Location: London **Salary**: Between £50K-£55K If so, we have an excellent opportunity that we would love to discuss with you! As an Applications Engineer, you will have the opportunity to work with the latest technologies, including MS SQL, RESTful service, cloud-native API's, and web-related technologies. You should...
-
Application Support Engineer
2 weeks ago
City Of London, United Kingdom London Stock Exchange Group Full timeLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses...
-
Senior Application Support Engineer
4 days ago
City of Edinburgh, United Kingdom Aberdeen Standard Investments Full timeJob Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us...
