ITSM Implementation Engineer
3 days ago
Role: ITSM Implementation Engineer Salary: Up to £40,000 + Benefits Location: Remote, UK Are you passionate about delivering high‑quality IT service solutions that make a real impact? We’re looking for an experienced ITSM Implementation Engineer In this role, you’ll work directly with clients to design, configure, and implement ITSM platforms, helping organisations streamline their service delivery through automation, integration, and smart process design. Key Responsibilities Design and Deployment: Configure and implement ITSM solutions tailored to each client’s needs, ensuring seamless integration with their existing infrastructure. Automation and Reporting: Develop workflows, SLAs, automation rules, and custom reports to enhance efficiency and service quality. System Integration: Connect ITSM platforms with other enterprise systems such as Active Directory, monitoring tools, and CMDBs. Client Engagement: Conduct assessments of ITSM environments, identify areas for improvement, and ensure alignment with best‑practice frameworks. Training and Support: Deliver training to client IT teams and provide post‑implementation support to maintain smooth operations. Collaboration and Innovation: Work closely with internal technical, sales, and product teams to deliver exceptional service outcomes while keeping ahead of the latest ITSM innovations. Skills and Experience Proven experience implementing and configuring ITSM tools (ideally ManageEngine ServiceDesk Plus or similar). Strong understanding of ITIL processes (Incident, Problem, Change, Asset, and Service Request Management). Solid technical knowledge of Active Directory, LDAP, and related systems. Excellent communication and problem‑solving skills, with the ability to manage multiple projects simultaneously. Desirable ITIL Foundation certification Experience with other ManageEngine products (e.g., Endpoint Central, ADManager Plus) Knowledge of SQL and report customization #J-18808-Ljbffr
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ITSM Implementation Engineer
3 weeks ago
london, United Kingdom Digital Waffle Full timeRole: ITSM Implementation Engineer Salary: up to £50k + Benefits Location: Remote, UK In this role, you’ll work directly with clients to design, configure, and implement ITSM platforms helping organisations streamline their service delivery through automation, integration, and smart process design. Key Responsibilities Design and Deployment: Configure and...
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ITSM Process Consultant
4 days ago
City Of London, United Kingdom Blackapple Solutions LLC Full timeOverviewBlackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission of becoming internationally renowned Systems Integration Company.Job...
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Project Manager Itsm Implementation
2 days ago
London, United Kingdom Illuminet Solutions Full time**Security Cleared ServiceNow Project Manager - Initial 3-Month Contract - Remote - Outside IR35 - £550pd-£600pd** Illuminet are currently working with a public sector client who are currently looking to hire a Project manager on an initial 3-month contract. The contract will be focused on requirement for ITSM implementation of Service...
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ITSM SME
2 weeks ago
London, United Kingdom Advanced Resource Managers Limited Full timeITSM SME6-12 Month contractWest London 4 days per weekMarket rate (Inside IR35) My client, a consultancy are lookinf for an ITSM SME who is 'hands-on'. The role holder will create and implement processes and policies, working alongside the existing team to help get them aligned and working in a consistent way, across the group. The role would primarily be...
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ITSM SME
2 weeks ago
London, United Kingdom ARM Full timeITSM SME 6-12 Month contract West London 4 days per week Market rate (Inside IR35) My client, a consultancy are lookinf for an ITSM SME who is 'hands-on'. The role holder will create and implement processes and policies, working alongside the existing team to help get them aligned and working in a consistent way, across the group. The role would primarily be...
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Itsm Consultant
2 weeks ago
London, United Kingdom Computappoint Ltd. Full time**IT Service Management - ITSM Consultant** - **Location**: Central London - **Hybrid Model**: Between 1-3 days p/w in office (will vary per week) - **Contract Length**: 5-months - **IR35 Status**: Inside **About the Role**: My client, one of the UK's leading consultancies are seeking a seasoned ITSM consultant to provide their expertise throughout a...
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Senior ITSM/ESM Solutions Engineer — Remote
2 weeks ago
City Of London, United Kingdom Atlassian Full timeA leading software company is seeking a Senior Solutions Engineer ITSM/ESM in the UK. In this role, you will engage with enterprise customers, deliver compelling presentations, and work closely with sales teams to ensure successful outcomes. Ideal candidates have 4+ years of experience in a pre-sales capacity and a strong understanding of ITSM/ESM. This job...
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Itsm Trainer
1 week ago
London, United Kingdom FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. **About the team** As an ITSM Training Specialist, you...
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Itsm Trainer
2 days ago
London, United Kingdom FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. **About the team** As an ITSM Training Specialist, you...
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Remote UK ServiceNow Engineer
2 weeks ago
City Of London, United Kingdom Gathered & Found Full timeA leading software delivery partner in London is seeking experienced ServiceNow Engineers for a fully remote role. You will support a large-scale transformation program, ensuring service continuity and resolving platform issues during migration. Ideal candidates will have strong hands-on experience with ISM/ITSM modules and excellent communication skills....