999 Emergency Call Handler

6 days ago


Norwich, United Kingdom East of England Ambulance Service NHS Trust Full time

OverviewJoin to apply for the 999 Emergency Call Handler - Norwich role at East of England Ambulance Service NHS Trust.ResponsibilitiesAnswer 999 calls in the Emergency Operating Centre in a timely manner.Utilise the clinical triage software system to deliver a category of response to callers.Be polite, courteous and respectful at all times when talking to patients, callers and peers, in line with the Trust's values and behaviours.Work with a 12 hour shift pattern flexibly from Monday to Sunday including day and night shifts.Receive training and mentoring; no clinical experience is required.Read the pre-employment guidance to support commencement of training.Work with the intuitive triage tool that presents guidance when needed.Qualifications and experienceNo clinical experience is required.Some call-centre experience would be an advantage, but not essential.About EEAST and our approachEEAST provides emergency services across a diverse region. We value the diversity of our local communities and encourage flexible working. We positively encourage applications from under-represented groups who meet the criteria.How to apply / contactFor further details or informal visits contact: Name: Rob Hazell, Recruitment Specialist - EOCEmail: rob.hazell@eastamb.nhs.ukTelephone: 07731003176 #J-18808-Ljbffr



  • Norwich, United Kingdom GO Airport Shuttle & Executive Car Full time

    OverviewJoin to apply for the 999 Emergency Call Handler - Norwich role at GO Airport Shuttle & Executive CarLocation: Norwich EOC, Hospital Lane, Norwich NR6 5NAJob type: Permanent, Part-time / Full-time / Flexible workingJob SummaryCan you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the...


  • Norwich, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers to work 12 hour shifts flexibly from Monday to Sunday. This will be a mixture of day and night shifts Our emergency call handlers are committed,...


  • Norwich, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers at our Emergency Operations Centre in Norwich. We are also extremely interested in those that would consider Flexible working & 8 hour Shifts for Call...


  • Norwich, United Kingdom Blue Arrow Full time

    OverviewBlue Arrow is looking candidates for Emergency call handler role in Norwich.Candidate must be flexible for day and night shift also working on weekend.12 hours shift a day.ResponsibilitiesHandle emergency calls and respond appropriately.Work in an environment where decisions are based upon an ever-changing set of disparate circumstances.Prioritise...


  • Norwich, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are looking for Call Handlers at our Emergency Operations Centre in Norwich. Our emergency call handlers are hardworking, enthusiastic and must process information quickly and...


  • Norwich, United Kingdom Lifeline24 Ltd Full time

    **Job Title: Emergency Call Handler** **Hours: Either full-time or part-time hours available** **Shift pattern: Monday - Sunday/ early and late shift pattern** **Salary: £10.00 - £13.00 per hour (Opportunity to earn overtime)** **Location: Bowthorpe, Norwich** **General: Full training provided** **About the company**: Lifeline24 is an award-winning...


  • Norwich, United Kingdom Lifeline24 Ltd Full time

    **Job Title: Emergency Call Handler** **Hours: Full Time & Part Time hours available.** **Salary**: - **Day Shifts £10.50- £15 per hour.**: - **Night Shifts £11- £17.50 per hour** **Location: Bowthorpe, Norwich (With the option for remoting working on some shifts available after successful completion of probation)** **General: Full training...


  • Norwich, United Kingdom Lifeline24 Ltd Full time

    **Job Title: Emergency Call Handler** **Hours: Either full-time or part-time hours available** **Shift pattern: Monday - Sunday/ early and late shift pattern** **Salary: £10.50 - £12.50 (Plus additional overtime supplements)** **Location: Bowthorpe, Norwich** **General: Paid Comprehensive training provided** **About the company**: Lifeline24 is an...


  • Norwich, United Kingdom Spencer Clarke Group Full time

    Spencer Clarke Group are looking for Emergency Call Handlers to work within the NHS based in Norwich. Contract - 3 month agency contract with a view to being extended on an ongoing basis. **Permanent Opportunities, with career progression available after 3 months** 24 hours service - days/nights/weekends required on a full time basis - 12 hour...


  • Norwich, United Kingdom East of England Ambulance Service Trust Full time

    Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you! We are appointing Call Handlers across our three Ambulance Operations Centres in Bedford, Chelmsford & Norwich. Our emergency call handlers are hardworking, enthusiastic and must process...