Reservationist £26,984.10 plus tronc

Join to apply for the Reservationist role at Michael Caines Collection. Role Details Location: Lympstone Manor 5* Luxury, between Exeter and Exmouth Resort information: https://lympstonemanor.co.uk/ Salary: £26,984.10 plus yearly Tronc of £4,000 Hours: Full time, 42.5 hours, five days a week Relationships: Reservations team, Front of House team, Sales & Events team Welcome Lympstone Manor is the home of five red star exceptional luxury. A leading member of Relais & Chateau, our 21 contemporary bedrooms, 6 luxury shepherds huts, Michelin Star and 5 AA Rosette restaurant, brand new swimming pool and clubhouse, world‑class wine cellar and vineyard guarantee an experience for all to adore. Make a difference. People and passion are why we exist. We strive to achieve the exceptional in all that we do. Each of us are empowered to deliver a personal experience, to be the leaders in service and hospitality. If you understand what it takes to deliver memorable moments and you truly believe you can make a difference to someone else’s day, we want to hear from you. Join us. Our team is at the heart of our business. Our success depends on them, so we make sure they’re happy. The Michael Caines Collection offers incredible opportunities for talented, committed and passionate people who are looking to progress a career within hospitality. We champion personality, reward excellence and develop dreams. Discover the role We are looking for a Reservationist to join our team. The ideal candidate will need good communication skills and the ability to work as part of a team. You will be expected to provide your Head of Department with all the support they need and have a positive and flexible attitude towards your working environment. What You’ll Be Doing Interact with customers in a professional, friendly and confident manner Handle guest reservations & bookings to the correct standard Build rapport with guests to maximise sales opportunities and generate future business Communicate and share knowledge with other hotel departments on a regular basis Work closely with the Front office team to ensure a smooth, effective and courteous service at all times Who We’re Looking For Previous experience in 5 star luxury hotels is preferred Good organisational skills and time management Attention to detail Teamwork, flexibility and interpersonal skills Ability to focus in a busy environment Discover the rewards Competitive pay package Generous monthly service charge addition 28 days holiday per year Staff company benefits and discounts Free staff meals 25% discount in the restaurant on Food and Beverage Staff Bed and Breakfast Rate Special Staff Relais Châteaux Rate Longevity rewards Introduce a friend bonus Staff Party FAQs What happens after I apply? You will be sent an email confirming we have received your application. Within 7 days, we will contact you confirming whether your application has been shortlisted. Where is Lympstone Manor? Situated in the heart of Devon, Lympstone Manor sits between Exeter and Exmouth and overlooks the Exe Estuary. Our address is Lympstone Manor, Courtlands Lane, Exmouth, EX8 3NZ. Can I get to Lympstone Manor via public transport? You can take the coastal train from Exeter St. Davids or Exeter Central, take the Exmouth train and exit at Lympstone village. It is a 15 minute walk to Lympstone Manor from the train station. Do I need the right to work in the UK? In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility. Do you provide employee accommodation? Yes we can offer accommodation. How long after my interview will it take to know the outcome? You will be notified within the week if you have been successful. What will the working hours be? Working hours will vary depending on the role and department. They are detailed within each individual job vacancy. What are your company values? Passion, Integrity, Authenticity, Quality, Respect, Consistency. Seniority level Entry level Employment type Full‑time Job function Other Industries Hospitality Referrals increase your chances of interviewing at Michael Caines Collection by 2x #J-18808-Ljbffr