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FINPRO Claims Advocate

2 weeks ago

London, Greater London, United Kingdom Marsh & McLennan Companies Full time

Company: Marsh

R_295730 Professional Services / Financial Institutions Claims Advocate

We are seeking a talented individual to join our FINPRO Claims team at Marsh. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be part of the FINPRO Claims Advocacy Team which forms part of the Marsh UK based predominantly in London. The team at Marsh services a significant number of large, global businesses across industries including banking, asset and fund management, insurance and fintech.

The role will involve responsibility for delivering a comprehensive claims service to Marsh's clients with a focus on technical coverage expertise across FI, Professional Indemnity and D&O claims and crime losses.

We will count on you to:

  1. Work closely with global clients, overseas Marsh offices and other colleagues in providing strategic, technical and tactical claims coverage advice.
  2. Be a valuable contributor to winning and retaining clients through service delivery and results.
  3. Demonstrate technical ability, market knowledge and the personality to build relationships with new and existing clients.
  4. Guide clients through complex insurance claims as an advocate on behalf of Marsh clients with insurers.
  5. Contribute to thought leadership on issues affecting clients.
  6. Provide training for placing and claims colleagues.
  7. Support the wider FINPRO team through the feedback of claims intelligence to product development colleagues.
  8. Participate in client RFP processes to support the business in winning and retaining clients.
  9. Capture actionable, aggregate claims data for use by clients in future pre-incident planning and risk management.

What you need to have:

  1. Experience in resolving complex financial and professional lines insurance claims.
  2. Claims management experience.
  3. Excellent negotiation, communication and relationship management skills.
  4. Experience of claims management for large corporates with significant claims volumes as well as complex individual losses.

What makes you stand out?

  1. FI sector knowledge.
  2. Legal background.
  3. Strong technical insurance coverage skill set.
  4. Experience of presenting to clients and colleagues.

Why join our team:

  1. We help you be your best through professional development opportunities, interesting work and supportive leaders.
  2. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  3. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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