L&D Partner HSBC

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Summary This strategic role is responsible for enabling the learning and development agenda for over 2,000 employees dedicated to the global HSBC and Rolls‑Royce accounts. The Global L&D Partner will collaborate directly with the account leadership teams to translate business priorities into high-impact learning strategies that enhance employee capabilities and drive performance. As a result, this role offers huge variety, and you’ll be working on a range of different projects. You will be a trusted advisor on talent development, shaping a culture of continuous learning across a diverse range of functions, including facilities management, engineering, and sustainability. You will also be a valued member of the REMS L&D partner team, supporting and championing central initiatives as well as contributing to a global community of practice. Key Accountabilities Build learning roadmaps that align directly with account and client strategic priorities, focusing on critical capabilities such as leadership, data fluency, and commercial acumen. Design and facilitate a range of high‑impact learning interventions, from workshops to focused longitudinal programs, for diverse audiences at all levels. Drive a blended learning culture by championing a variety of development solutions beyond traditional courses, including digital learning, coaching, and experiential opportunities. Develop and deploy scalable e‑learning solutions to effectively build knowledge and skills across the global account teams. Design and implement role‑specific learning pathways to accelerate employee development and support clear career progression. Provide actionable insights and reports demonstrating the impact of L&D. Ensure a robust onboarding experience to ensure new hires are effectively integrated and positioned for success. Provide career pathing and developmental coaching to individual employees, advising them on growth opportunities. Partner with individual managers to design and deliver learning that addresses team issues or skills gaps. Partner with Comms to ensure awareness and engagement with learning initiatives. Partner with HSE to ensure our people complete mandatory HSE training so that they’re compliant with our safety protocols. Support regional HR with various people experience initiatives. Partner with SME leaders (HSE, Experience, Sustainability, Data, etc.) on upskilling the wider account in their respective subject areas. Manage the UK Apprenticeship scheme for both early careers as well as existing employees. Requirements Proven track record in delivery within complex organisations and across multiple projects. Experience of aligning L&D solutions with business strategy to drive impact (over activity), with a focus on strategic L&D products: Leadership, DE&I, Sustainability and AI/Tech. Experience of using analytics and insights to inform strategic choices while crafting compelling narratives that effectively convey these insights and engage audiences. Experience of inspiring others to succeed and grow through energizing, contemporary learning delivery methods. Excellent engagement with all levels, including wide audiences. Excellent presentation, facilitation and communication skills. Ability to inspire and motivate at all levels and within varied environments. Experienced in managing multiple projects at once. Experienced in managing a wide range of professional qualification requirements. Proficiency in the Microsoft Office suite of applications (Excel, PowerPoint, Word, etc.) Location On‑site –London, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table If you require any changes to the application process, please email EMEATA@jll.com or call +44(0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. 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