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Product and Delivery Manager
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Join to apply for the Product and Delivery Manager role at Royal Pharmaceutical Society.About the roleProvide day to day support for the portfolio of products and service applications, including answering support tickets from users.Work with a diverse range of interested parties to ensure all current products and service applications perform as expected and manage their needs and expectations.Explore and evaluate future plugins that enhance the user experience and provide editorial with new tools to deliver new or improved functionality.Ensure roadmaps are created, followed and updated for all products; manage the delivery of all revenue‑related projects across the digital portfolio and develop products that support new revenue opportunities.Create and maintain user activity and competitor reports to demonstrate product value, leveraging customer insights and competitor landscape analyses to create customer‑segment‑specific information.Person SpecificationDemonstrable experience working with customer record systems and content management platforms (Salesforce) and understanding how these support user engagement and operational efficiency.Strong attention to detail and a user‑centric mindset, with hands‑on experience with Google Analytics 4 and other data tools to gather insights and inform decision‑making.Excellent written and verbal communication skills, with the ability to listen actively, ask insightful questions, and solve problems effectively.Proven ability to work across cross‑functional teams, self‑motivate, and adapt to changing priorities.About the Royal Pharmaceutical SocietyThe Royal Pharmaceutical Society (RPS) is the professional leadership body for pharmacists and pharmacy in Great Britain. We support pharmacists in their education and development, promote pharmacy in the media and government, and lead the way in medicines information across Great Britain and around the world. Our mission is to put pharmacy at the forefront of healthcare. Our vision is to become the world leader in the safe and effective use of medicines.Work arrangementsWe continue to support our employees to work flexibly and from home. This role may require attendance at the London office on occasions.Closing date30th November 2025Interview datesWeek commencing 1st DecemberApplicationTo apply, please attach your CV and Cover Letter.Equal Employment OpportunityWe are passionate about creating a culture of belonging, inclusion, and diversity. These are part of our core values at RPS and we are striving for an organisation that represents the diversity of the profession. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender, age, or disability and encourage applications from all backgrounds. #J-18808-Ljbffr
