Bank Administrator

Bank Administrator – Staff Bank Position Spire Clare Park Hospital are looking for an experienced Administrator to join the Staffing Bank administration team. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement. Only apply if you have experience working in a hospital or GP Clinic setting in a similar role. Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties, which includes: Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology and ENT. Duties & Responsibilities Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary. Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborative working to maximise clinic capacity, identifying any areas of inefficiency. Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets. Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies. Assist with investigating complaints, in line with Spire policies. Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner. Contribute to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service. Identify and propose changes to support best working practice and update department operating procedures and policies. Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems. Takes formal departmental minutes of meetings when required. Provide clinical administration support for audit and trials. Ensure all audits are performed and to submit data and performance reports to SMT. Liaise with the trusts and update RTT position and pathways. Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways. Who we're looking for Must be highly organised and accurate and works well to tight deadlines. Experience working in a hospital environment is essential. Must be a good communicator and have good computer literacy. Must work well as part of a team. NVQ Level 3 in administration - desirable. MUST BE A CAR DRIVER. Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays. Employer and employee contributory pension with flexible retirement options. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers. Free Bupa wellness screening. Private medical insurance. Life assurance. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. NHS Co‑ordinator – Administration Department Spire Clare Park Hospital are looking for an experienced NHS Co‑ordinator to join the administration department on a full time (37.5hrs per week) permanent basis. This role is 5 days a week onsite. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement. Spire Clare Park is an elective hospital situated in Farnham that has recently been rated as good by the CQC. We offer a range of surgical specialties, which includes: Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology and ENT. Duties & Responsibilities Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary. Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborative working to maximise clinic capacity, identifying any areas of inefficiency. Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets. Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies. Assist with investigating complaints, in line with Spire policies. Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner. Contribute to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service. Identify and propose changes to support best working practice and update department operating procedures and policies. Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems. Takes formal departmental minutes of meetings when required. Provide clinical administration support for audit and trials. Ensure all audits are performed and to submit data and performance reports to SMT. Liaise with the trusts and update RTT position and pathways. Liaise with patients to agree TCI, OPA to prevent breaches and track their pathways. Who we're looking for Must be highly organised and accurate and works well to tight deadlines. Experience working in a hospital environment is essential. Must be a good communicator and have good computer literacy. Must work well as part of a team. NVQ Level 3 in administration - desirable. MUST BE A CAR DRIVER. Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays. Employer and employee contributory pension with flexible retirement options. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers. Free Bupa wellness screening. Private medical insurance. Life assurance. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. #J-18808-Ljbffr