Product Manager

Job Summary We’re looking for an experienced Senior Product Manager to lead our Distribution Agent Tools product suite — the set of tools that allow our B2B partners to search, book, ticket, and service rail journeys efficiently and at scale. This is a pivotal role at the heart of our B2B business. You'll define the strategy and roadmap for how our Distribution Agent Tools evolve to help TPS and our partners grow, scaling sellable rail content and market reach, strengthening partner experience and retention, and extending the flexibility and reach of our platform so it’s the easiest to adopt, integrate, and scale with. Responsibilities Own the vision and roadmap for the Distribution Agent Tools product suite, aligning with Trainline Partner Solutions' broader strategy. Deeply understand the needs of TMCs, OBTs, and distribution partners, identifying opportunities to make rail seamless, reliable, and high‑performing — simplifying workflows, enriching capabilities, and enhancing servicing experiences. Engage directly with our partners, building trusted relationships and collaborating closely to design experiences they love — ensuring our tools solve real partner challenges while creating measurable value. Define and drive OKRs and KPIs, ensuring they align with company goals and positioning you as the go‑to person for everything related to Distribution Agent Tools. Lead discovery and delivery of new features, working closely with engineering, commercial, design, and data teams to bring impactful products to market. Lead a squad of engineers, focused on delivering best‑in‑class agent and traveller experiences for our partners and their corporate clients. Balance strategic investments with near‑term partner needs, ensuring we deliver both immediate value and long‑term differentiation in the B2B travel ecosystem. Use data to inform decisions, defining clear success metrics and ensuring product outcomes are measurable and aligned with business goals. Collaborate closely across teams, including commercial, supply, EU inventory, and other product functions, to ensure alignment and consistency in how we deliver rail content, capabilities, and experiences to partners across markets. Stay close to the market, maintaining a deep understanding of the competitive landscape in rail distribution — including emerging players, evolving TMC and OBT propositions, and wider industry or regulatory developments such as Great British Railways (GBR) — to inform strategy and positioning. Live the Trainline values and behaviours, fostering a collaborative and high‑performing Product and Engineering culture. Qualifications A track record of driving meaningful improvements and consistent delivery across complex, sometimes technical areas, while continually improving customer experience. Proven experience in a Product Management role within a fast‑paced eCommerce, Travel, Marketplace, or Technology environment, where you’ve made critical decisions that impact customers at scale. Demonstrated success working directly with B2B customers or partners, shaping product solutions that deliver tangible business outcomes and strengthen strategic relationships. Product leadership skills — knowing when to push forward, when to pivot, and how to focus on the highest‑impact opportunities. Experience working with cross‑functional teams, including commercial, data science, UX, and engineering, to create a seamless customer experience. Strong analytical thinking and decision‑making skills, leveraging both quantitative and qualitative insights to drive product success. The ability to measure, communicate, and champion outcomes effectively. Experience working with technical products (e.g., APIs) and confidence operating in technical contexts, collaborating closely with engineering and architecture teams. Hands‑on experience working with Agile frameworks, writing user stories, setting sprint goals, defining acceptance criteria, and tracking product metrics. Company Overview & Culture We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline. Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco‑friendly and affordable as it should be. Today, we’re a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high‑speed journey. Compensation & Benefits Salaire : 85K à 90K £ Compétences & expertises: Amélioration continue – Aptitudes techniques – Communication – Gestion de carrière – Collaboration et travail d’équipe +1 Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2‑for‑1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family‑friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Join us in a hybrid model; Trainliners work from the office a minimum of 40 % of their time over a 12‑week period, with a 28‑day Work from Abroad policy. Values & Diversity Statement Think Big – We're building the future of rail Own It – We focus on every customer, partner and journey Travel Together – We're one team Do Good – We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity — gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. How to Apply Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor #J-18808-Ljbffr