Infrastructure Operations Specialist

Overview Hours: 35 hours per week. Hybrid working. Closing Date: Sun, 9 Nov 2025. Skipton’s IT department plays a critical role in organisational success, providing the backbone of our business and a springboard for innovation. We are united in building, supporting, and maintaining the key technologies across the organisation to ensure the wider business has a reliable and modern platform for growth. We are currently seeking an Infrastructure Operations Specialist to join our on‑premises infrastructure team. The ideal candidate will have strong knowledge of platform protocols, security, and hands‑on experience working with platform technologies. Who Are We? Not just another building society. Not just another job. We are the fourth-largest building society in the UK, and we’re a mutual organisation owned by our members. We foster a great working environment and a focus on keeping customers at the heart of what we do. Our IT department offers an agile, empowering, and supportive environment that equips IT colleagues with the tools to grow and innovate. Responsibilities As an IT Infrastructure Engineer, you will be part of the team responsible for the operation of our on‑premises IT services, working in an Agile environment. You will have a solid understanding of network support services, providing third‑line support for the network infrastructure and assisting in the implementation of new technologies. The role involves optimising infrastructure components, collaborating with various teams to define requirements, and implementing security measures to protect IT assets. Platform Design and Implementation: Assist with the design, implementation, and management of on‑premises platform infrastructure alongside platform architects, including SAN, VMware, and Server & Cluster Operating Systems. Participate in planning and executing platform upgrades and expansions. Platform Maintenance and Troubleshooting: Monitor platform performance and troubleshoot issues. Resolve complex platform problems involving supported technologies. Perform regular maintenance and updates to infrastructure and software. Security Management: Actively contribute to the implementation and management of platform and infrastructure security measures, including firewalls and antivirus systems. Ensure compliance with security policies and procedures. What Do We Need From You? To succeed in this role, you will need the following skills and experience: Platform Protocols: Understanding of protocols such as SAN, Fibre Channel, TCP/IP, and Ethernet Platform Security: Knowledge of platform technologies and on‑premises operations Infrastructure Technologies: Familiarity with Azure, virtualization, operating systems, and resilient technologies Agile Mindset: Adaptable to working in an Agile environment, responsive to organisational change, and committed to continuous learning Key Behaviours: Demonstrates bravery, curiosity, accountability, and collaboration What’s In It For You? Skipton values work/life balance and supports hybrid and flexible working, where possible. Our newly refurbished head office offers a vibrant and collaborative working space. Annual discretionary bonus scheme 25 days standard annual leave + bank holidays, rising by 1 day per year of service up to 30 days Holiday trading scheme allowing you to buy or sell additional annual leave Matching employer pension contribution (up to 10% per annum) Colleague mortgage (conditions apply) Salary sacrifice scheme for hybrid and electric cars A commitment to training and development Private medical insurance for all colleagues 3 paid volunteering days per year Diverse and inclusive colleague networks, including Carers and Pride Alliance groups Health and wellbeing support, including cycle‑to‑work initiative and discounted gym membership #J-18808-Ljbffr