Technical Consultant

Technical Consultant (Infrastructure Operations) The purpose of Infrastructure services is to ensure our services and systems are hosted effectively, securely and efficiently. The function of Infrastructure services brings all network and hosting infrastructure into a single team which will provide a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting cloud centre of excellence connectivity Services are delivered to internal customers and NHS organisations. We are seeking a Technical Consultant - Network Engineer to provide technical support, administer and make changes on the data network in LAN, WAN, Wireless and Security environments, with a minimum of 2 years' experience in a similar discipline, to join the infrastructure team. The role is an exciting mix of BAU and project work where you will have a real impact on the future of the organisations networking estate. Main duties of the job The role will include support to existing and new systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support and enhance the existing services, such as hardware refreshes, performance improvements, business continuity and disaster recovery planning and testing. About us Our work supports the NHS to deliver high quality services for patients and best value for taxpayers. Our staff bring expertise across hundreds of specialisms – including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education and commercial – enabling us to design and deliver high‑quality NHS services. We lead the NHS in England by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities Making the NHS a great place to work, where our people can make a difference and achieve their potential Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste. If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process. Job responsibilities Please note that this is a fixed‑term/secondment contract. This role may be based in Leeds or Exeter. The post of Technical Consultant has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum. Please be aware that RRP is none contractual and subject to review. Important: Please be aware there are residency requirements you need to meet: All NHS England Technology/Infrastructure personnel must hold security clearance level as a minimum. To meet National Security Vetting requirements, security clearance require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered. Please make sure you meet these requirements before applying for this role. You don’t need to have security clearance already; however, failure to achieve the requirements for security clearance after offer will result in the job offer being withdrawn. For further advice please check UK government security clearance guidance or contact england.securityvetting@nhs.net. You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only; agreement should be obtained from their employer prior to submitting the application. Person Specification Knowledge & Experience Significant experience with routing and switching including IOS and NXOS, LAN/WAN technologies, routing protocols, SD‑WAN technology, Cisco next‑generation Firepower Threat Defence (FTD) and including ASA technology, Cisco SDA technologies. Understanding of network load balancing technologies, including F5 LTM, DNS/DHCP, BIND DNS and F5 DNS, Experience with Cisco ISE, Dot1x and Radius, Cisco Wireless LAN controllers, SSID's and access points, Structured approach to troubleshooting and fault‑finding including root cause analysis. Skills Proven ability to effectively negotiate with customers/service owners Proven ability to plan, organise and prioritise own workload and effectively manage conflicting demands and expectations Qualifications Cisco Certified Network Administrator (CCNA) or equivalent Master's degree or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Salary £54,025.30 to £61,822.30 a year (this includes a RRP payment of 13%) Contract Fixed term Duration 10 months Working pattern Full‑time, Flexible working, Compressed hours #J-18808-Ljbffr