Veterinary Receptionist

6 days ago


Cwmbran, United Kingdom IVC Evidensia UK Full time

Veterinary Receptionist (Entry level) Join to apply for the Veterinary Receptionist role at IVC Evidensia UK in Cwmbran. We are looking for a friendly and compassionate Veterinary Receptionist who is dedicated to providing exceptional client care to join our team in Cwmbran. Responsibilities Taking phone calls, answering queries and booking appointments Greeting clients and their pets on arrival Check-in patients and verify their information Update patient records and ensure attention to detail Process payments and maintain accurate financial records Dispense medication Maintain cleanliness of reception area and consult rooms Administration duties such as emails and signing up clients to our Pet Health Plan More About You We are looking for someone who is organised, able to multitask in a busy environment and who can demonstrate a good level of interpersonal skills. Previous experience in a similar role is an advantage but not essential as full training will be provided. Working Pattern You will work 30 hours per week, arranged on a rota. Working hours are between 8 am and 7 pm Mon‑Fri plus 1 in 4 Saturday shifts 8:30 am – 1 pm. Benefits 6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family‑friendly policies, including maternity / paternity / adoption / shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non‑accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers Pension scheme Discounted staff pet care Up to £19,113.53 DOE. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr



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