Shift Station Supervisor
4 days ago
Responsibilities Supervise the team including any agency staff on a shift basis to create a safe environment and deliver excellent customer service. Undertake and direct station staff work activities in line with the requirements of relevant safety procedures, confirming that checks are accurately recorded and that non‑compliances are dealt with accordingly in order to continuously improve standards. Work with all station users to create a safe and secure environment, taking appropriate steps to prevent accidents, and reporting and investigating accidents/incidents. Respond and act, in line with agreed procedures and protocols, to emergencies and incidents, interfacing with the internal and external stakeholder as required. Provide customer service as appropriate, and assist Shift Station Managers in raising standards of customer service delivery by monitoring operations and feeding back to individuals. Conduct shift briefings, allocate shift responsibilities across the team, check that equipment issued to the team on a shift basis is used correctly, and arrange cover of roles for short notice. Liaise with the British Transport Police and other Police Forces to implement plans to prevent and curtail criminal activity on the station. Undertake regular checks of the station, taking a proactive role in dealing with hazards or unsafe conditions, checking that all occurrences are appropriately logged. Undertake allocated duties as prescribed within the emergency plans and check that the team follow these through diligently. Lead the station team to deliver excellent customer service on a shift basis so that work is undertaken safely and to relevant standards and a first class customer service experience is delivered. Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed. If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us. Qualifications Excellent written and oral communication and interpersonal skills Previous experience of dealing with different types of situations assertively Strong customer service skills Good education including GCSE or equivalent in Maths and English Previous experience of managing challenging/ confrontational situations Previous experience of working in a pressured environment Understanding of Health, Safety and Environmental regulations Ability to achieve the Station Incident Officer Training once appointed Desirable Previous experience of supervising a team IOSH /NEBOSH qualification Conversational additional language to English About Network Rail At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. If you're ready to make a real difference, we'd love to hear from you #J-18808-Ljbffr
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Shift Station Manager
2 days ago
Leeds, United Kingdom Network Rail Full timeEJ Property Operations/National Stations/Leeds (752209) G5 About Network Rail Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. We believe that our people are at the heart of what we do, and every role plays a vital part in building...
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Leeds, United Kingdom Network Rail Full timeLocationLeeds, GBDepartment NameEJ Property Operations/National Stations/Leeds (752209) G5About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that...
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Leeds, United Kingdom Network Rail Full timeLocation Leeds, GB Department Name EJ Property Operations/National Stations/Leeds (752209) G5 About Network Rail Join Network Rail - Where People and Connections Matter At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of...
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Leeds, United Kingdom Network Rail Full timeLocationLeeds, GBDepartment NameEJ Property Operations/National Stations/Leeds (752209) G5About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that...
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Leeds, Leeds, United Kingdom Network Rail Full time £31,245 per yearLocationLeeds, GBDepartment NameEJ Property Operations/National Stations/Leeds G5About Network RailJoin Network Rail - Where People and Connections MatterAt Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters...
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Shift Supervisor
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Leeds, United Kingdom Sqew Limited Full time**Join Sqew Shawarma Bar: Leeds Beloved Authentic Shawarma Bar** Discover true authentic shawarma at Sqew Shawarma Bar. Indulge in the finest Levantine cuisine featuring mouthwatering chicken and lamb shawarma, Egyptian falafel, and exceptional hummus bowls. Our prime location in the city center draws a daily crowd, with lines stretching out during lunch...
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Team Leader- Leon Leeds Station
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Station Cleaner
1 week ago
Leeds, United Kingdom Active Staffing Limited Full timeThe Active Group are recruiting for permanent part time time cleaners for an immediate start to work in Leeds LS9. Job Title: Static Station cleaner. Start Date: Immediate. Pay Rate: £9.90 per hour Mon to Sun - £13.20 per hour bank holidays. Address: Vacancy Address LEEDS, LS9 9BJ. Job Category: Static Cleaner Start date: Immediate following...
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Shift Supervisor
2 weeks ago
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Shift Supervisor
12 hours ago
Leeds, United Kingdom Oak Tree pubs Full timeAs Shift Supervisor at the Palace, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Oaktree Pubs. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the drinks always...
