Health Care Assistant

Workingunder the direct supervision of the Practice Nurse Team & GeneralPractitioners and strictly in accordance with specific practice guidelines andprotocols, the Healthcare Assistant will assist the practice clinical team inthe provision and delivery of prescribed programmes of patient care.Thepost-holder will:Applypractice policies, standards and guidanceDiscusswith other members of the team how the policies, standards and guidelines willaffect own workParticipatein audit where appropriate.Main duties of the jobExperience of GeneralPractice desirable but not essential as training will be provided.Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional developmentTakingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.About usA commitment to support the delivery of the best possibleservice to a diverse population.Physical dexterity with the confidence to carry out clinicalprocedures (e.g phlebotomy, blood pressure monitoring.The ability to communicate clearly and effectively with awide range of individuals, both verbally and in writing.A friendly and approachable manner, with good people skills,showing care and empathy.The ability to cope with occasional exposure to challengingbehaviour, distressing circumstances or emotional events.The ability to maintain concentrate for lengthy periods of time.The ability to work positively as a member of a busy team.A conscientious approach and the commitment to work in anadaptable and flexible manner.Willingness and ability to undertake any training requiredto carry out the role effectively and safely; including mandatory and statutorytraining.The ability to give good and regular attendance.Job responsibilitiesJob Summary:Workingunder the direct supervision of the Practice Nurse Team & GeneralPractitioners and strictly in accordance with specific practice guidelines andprotocols, the Healthcare Assistant will assist the practice clinical team inthe provision and delivery of prescribed programmes of patient care.Duties and Responsibilities:UrinalysisECGrecordingChaperoningdutiesBloodpressure monitoringSimpledressingsAssistingwith the delivery of Quality & Outcomes FrameworkProcessingand management of laboratory samples requested by GPs/NursesSterilising,cleansing and maintenance of surgical equipmentVaccine/coldchain storage, monitoring and recordingSurgicalequipment and vaccine re-stocking and stock rotationClearingand re-stocking consulting roomsPreparingand maintaining environments and equipment before, during and after patientcare interventions including assisting GPs during the performance of minoroperationsAssistingin the assessment and surveillance of patients health and well-beingUndertakingspecific clinical activities for named patients that have been delegated andtaught specifically in relation to that individualHelpingto raise awareness of health and well-being and how it can be promotedAssistingwith the collection and collation of data on needs related to health andwell-beingSimpledressing and stitch/clip removalINRsoftware and capillary testing24hour BP monitoringAssistwith coil fittingsReplacingexpired equipmentTraining/guidance can be provided for all of the aboveConfidentiality:In the course of seeking treatment, patients entrust us with, orallow us to gather, sensitive information in relation to their health and othermatters. They do so in confidence andhave the right to expect that staff will respect their privacy and actappropriatelyIn the performance of the duties outlined in this JobDescription, the post-holder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers. They may also have access toinformation relating to the practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, otherhealthcare workers or the business of the practice may only be divulged toauthorised persons in accordance with the practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data.Health& Safety:The post-holder will assist in promoting and maintaining theirown and others health, safety and security as defined in the practice Health& Safety Policy, to include:Using personal security systems within the workplace accordingto practice guidelinesIdentifying the risks involved in work activities andundertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining workareas in a tidy and safe way and free from hazardsInforming the Practice of their current Hepatitis B statusEquality andDiversity:Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:Actingin a way that recognizes the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and currentlegislationRespectingthe privacy, dignity, needs and beliefs of patients, carers and colleaguesBehavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.Personal/ProfessionalDevelopment:Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional developmentTakingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.Quality:Thepost-holder will strive to maintain quality within the practice, and will:Alertother team members to issues of quality and riskAssessown performance and take accountability for own actions, either directly orunder supervisionContributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performanceWorkeffectively with individuals in other agencies to meet patients needsEffectivelymanage own time, workload and resources.Topractice in accordance with agreed standards of care.Communication:The post-holder should recognize the importance ofeffective communication within the team and will strive to:Communicateeffectively with other team members.Communicateeffectively with patients and carers.Recognizepeoples needs for alternative methods of communication and respondaccordingly.Tounderstand and follow the requirements of confidentiality (including DataProtection Act and Freedom of Information Act) and refer on any queries asappropriate.Participationin practice meetings.Contributionto the Implementation of Services:Thepost-holder will:Applypractice policies, standards and guidanceDiscusswith other members of the team how the policies, standards and guidelines willaffect own workParticipatein audit where appropriate.PERSON SPECIFICATIONKnowledge, trainingand experienceCareCertificate.Experienceof working with the general public, preferably within a service environment.Goodadministrative and organisational skills, with the ability to prioritisework.Experienceof using computers, with good keyboard skills.Personal skillsand abilitiesA commitment to support the delivery of the best possibleservice to a diverse population.Physical dexterity with the confidence to carry out clinicalprocedures (e.g phlebotomy, blood pressure monitoring.The ability to communicate clearly and effectively with awide range of individuals, both verbally and in writing.A friendly and approachable manner, with good people skills,showing care and empathy.The ability to cope with occasional exposure to challengingbehaviour, distressing circumstances or emotional events.The ability to maintain concentrate for lengthy periods of time.The ability to work positively as a member of a busy team.A conscientious approach and the commitment to work in anadaptable and flexible manner.Willingness and ability to undertake any training requiredto carry out the role effectively and safely; including mandatory and statutorytraining.The ability to give good and regular attendance.Knowledge of working in primarycareAt least 1 years experienceNVQ Level 2 or 3 in Health andSocial Care (or equivalent)Person SpecificationQualificationsKnowledge of working in primary careAt least 1 years experienceNVQ Level 2 or 3 in Health and Social Care (or equivalent)Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr