Health Care Assistant

The HCA plays a vital role in supporting clinical staff to deliver high-quality patient care. This includes assisting with treatments, preventative care, health promotion, and patient education. Additionally, the HCA provides flexible support to the administrative team when needed, ensuring smooth operations across the practice. We are a large, forward-thinking practice in Woking, operating across three busy sites. Our team is committed to innovation and excellence in patient care, offering a dynamic and supportive environment where you can develop your skills and make a real difference. If you thrive in a fast-paced setting and want to be part of a progressive healthcare team, this is the perfect opportunity for you. Main duties of the job The Healthcare Assistant supports the practice nursing and administrative teams as part of a multi-disciplinary team, delivering care within their scope of practice to the patient population. The role combines clinical duties, health promotion, and administrative support. Key Responsibilities: Conduct new patient health checks and NHS Health Checks. Assist with wound care, dressings, and chronic disease management clinics. Perform ECGs, venepuncture, and vaccinations (flu, shingles, pneumococcal, B12) once trained. Facilitate BP monitoring and provide patient advice. Act as a chaperone and support minor operations. Maintain clinical areas, stock, fridges, and manage clinical waste per IPC policy. Deliver opportunistic health promotion and patient education. Prepare and manage specimens for transportation. About us We are a large, forward-thinking GP practice in Woking, operating across three busy sites, including Knaphill and Horsell. Our mission is to deliver high-quality, patient-centred care through a collaborative, multi-disciplinary team approach. We pride ourselves on being innovative and proactive, continually adapting to meet the needs of our diverse patient population. Our team includes GPs, nurses, healthcare assistants, and administrative staff, all working together to provide comprehensive services from routine consultations and chronic disease management to preventative care and health promotion. We offer a friendly, supportive environment and we place a strong emphasis on teamwork and collaboration. We also enjoy regular social events, making this a great place to work if you value both professional development and a positive team culture. Benefits of Working With Us Job summary The HCA plays a vital role in supporting clinical staff to deliver high-quality patient care. This includes assisting with treatments, preventative care, health promotion, and patient education. Additionally, the HCA provides flexible support to the administrative team when needed, ensuring smooth operations across the practice. We are a large, forward-thinking practice in Woking, operating across three busy sites. Our team is committed to innovation and excellence in patient care, offering a dynamic and supportive environment where you can develop your skills and make a real difference. If you thrive in a fast-paced setting and want to be part of a progressive healthcare team, this is the perfect opportunity for you. Main duties of the job The Healthcare Assistant supports the practice nursing and administrative teams as part of a multi-disciplinary team, delivering care within their scope of practice to the patient population. The role combines clinical duties, health promotion, and administrative support. Key Responsibilities: Conduct new patient health checks and NHS Health Checks. Record baseline observations (BP, temperature, pulse, weight, height, etc.). Assist with wound care, dressings, and chronic disease management clinics. Perform ECGs, venepuncture, and vaccinations (flu, shingles, pneumococcal, B12) once trained. Facilitate BP monitoring and provide patient advice. Act as a chaperone and support minor operations. Maintain clinical areas, stock, fridges, and manage clinical waste per IPC policy. Deliver opportunistic health promotion and patient education. Prepare and manage specimens for transportation. About us We are a large, forward-thinking GP practice in Woking, operating across three busy sites, including Knaphill and Horsell. Our mission is to deliver high-quality, patient-centred care through a collaborative, multi-disciplinary team approach. We pride ourselves on being innovative and proactive, continually adapting to meet the needs of our diverse patient population. Our team includes GPs, nurses, healthcare assistants, and administrative staff, all working together to provide comprehensive services from routine consultations and chronic disease management to preventative care and health promotion. We offer a friendly, supportive environment and we place a strong emphasis on teamwork and collaboration. We also enjoy regular social events, making this a great place to work if you value both professional development and a positive team culture. Benefits of Working With Us NHS Pension Scheme Opportunities for training and career development Supportive, team-focused environment Regular social events and team-building activities Convenient Woking locations across three sites Job description Job responsibilities The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, are requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Undertake new patient healthchecks b. Support the Practice Nurses with health promotion programmes c. Carry out baseline observations such as weight, height, pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly e. Undertake wound care, dressings and other clinical tasks as required f. Support the Practice Nurses with the management of chronic disease clinics g. Carry out NHS Health checks as directed h. Act as a chaperone as required i. When trained, undertake venepuncture j. When trained, administer flu, shingles, pneumococcal & vitamin B12 Vaccinations k. When trained, carry out ear irrigation under the supervision of the practice nurse l. Carry out ECGs as requested m. Ensure specimens are recorded and ready for onward transportation n. Provide support during minor operations as require o. Ensure all clinical rooms are adequately stocked and prepared for each session p. Ensure fridges are cleaned routinely in accordance with current guidance q. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation's IPC policy r. Deliver opportunistic health promotion where appropriate Secondary responsibilities In addition to the primary responsibilities, the Healthcare Assistant may be requested to: a. Participate in practice audit as directed by the audit lead b. Participate in local initiatives to enhance service delivery and patient care c. Support and participate in shared learning within the organisation d. Complete opening and closing procedures in accordance with the duty rota Person Specification Qualifications Essential GCSE grade A to C in English and Maths Qualified to NVQ level 2 in Health and Social Care Desirable Qualified in Phlebotomy Qualified to NVQ level 3 Experience Essential Experience of working within general practice/hospital or care home environment preferable. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Heathcot Medical Practice Address York House Medical Centre Heathside Road Woking Surrey GU22 7XL Employer's website https://www.heathcotmedicalpractice.nhs.uk/ (Opens in a new tab) #J-18808-Ljbffr