Implementation Specialist

A few days ago, be among the first 25 applicants. Get AI‑powered advice on this job and other exclusive features. At clearer.io, we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is simple but powerful: to empower partners with tools that streamline operations, build trust, and drive sustainable growth. We’re not just building technology — we’re shaping the future of online retail. By delivering solutions that inspire confidence and create real results, we help businesses cut through the clutter and focus on what truly matters. Here, innovation meets real impact. Our global team empowers eCommerce brands to accelerate growth and optimise every stage of the customer journey. We’re a culture built on collaboration, creativity, and transformation – where ideas are encouraged, and every voice makes a difference. To join clearer.io means to grow, lead, and make your mark in a fast‑moving eCommerce landscape, helping make online retail clearer, smarter, and more rewarding for everyone. Impact This role is based in our Leicester office in England, providing strategic leadership and proactive ownership of all partner marketing initiatives. Join a dynamic and forward‑thinking team at clearer.io, where you’ll contribute to pushing the boundaries of eCommerce technology and support agencies and merchants to thrive through powerful, future‑ready platforms. Role Overview Support Clearer.io’s new and expansion revenue efforts through best‑in‑class implementation of our suite of apps. The Implementation Specialist is a customer‑facing partner to Sales and Customer Success, ensuring assigned accounts are fully set up from trial start with all key features and integrations activated. By owning this process end‑to‑end, the role creates the foundation for Sales and CS to drive new and expansion revenue. What You’ll Do Serve as the primary customer‑facing implementation lead from trial start until go‑live Own technical setup, feature activation, integrations, and configuration to ensure merchants are fully live Collaborate with Sales and Customer Success to maintain context and relationship continuity throughout the trial Hand over to CSM once implementation is complete Follow the rules of engagement to know whether Sales or CS is responsible for expansion at each stage Execute implementation plays designed to accelerate revenue and position the account for expansion (while not selling directly) What You’ll Bring Shopify Liquid knowledge Awareness of the e‑Commerce landscape Data‑oriented and driven mindset Understanding of different business use cases Ability to forecast merchant needs by understanding the technical stack behind their requirements Why clearer.io Customers at the heart: we obsess over their needs so we can grow together Purposeful progress: we don’t settle. We take initiative and embrace bold thinking Endless innovation: we refine, improve, and take meaningful action Always open: we build trust through transparency and global collaboration Clear benefits: Private Medical Insurance & Pension We’re here to make things clearer — in eCommerce and in employee experience. If that sounds like your kind of role, we’d love to hear from you. We believe in making things simpler — for our customers, and for each other. That means clarity, purpose, and progress guide everything we do. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr