Learning & Development Officer

7 days ago

Kidderminster, United Kingdom Phosters (FM) Ltd Full time

About the role We are looking for a Learning & Development Officer to join our team and play a key role in shaping the future of learning within our organisation. This role sits within our wider HR Department and will report directly into our HR Manager. Our Learning and Development Officer will be responsible for: Coordinate and deliver training sessions and workshops, including scheduling, booking venues, and managing attendance. Maintain accurate training records and update our internal systems. Prepare training materials and resources, ensuring they are accessible and up to date. Handle trainingrelated queries from employees and managers promptly and professionally. Support onboarding programs by organising induction sessions and ensuring smooth delivery. Monitor compliance training and follow up with employees to ensure completion. Assist with reporting and analytics, providing insights on participation and effectiveness. Manage external training providers, including liaising on dates, costs, and content. Ensure smooth communication between L&D, HR, and other departments for training initiatives. Contribute to continuous improvement by suggesting process enhancements and new learning tools. We have an extensive training programme for all employees to encourage continuous professional development to progress within the company. Please note that this isn’t an exhaustive list of duties. The successful candidate will be supplied with a copy of our in-depth job description. If your organised, creative, and driven by a love for learning, we would love to hear from you Essential qualifications Qualifications in a training or L&D discipline. Experience in the same / similar role. Desired but not essential CIPD qualified Benefits we provide for you Access to bespoke benefit platform. Access to companywide wellbeing support. 25 days annual leave entitlement, plus bank holidays. Useful information It is essential that all applicants possess the appropriate documentation to demonstrate eligibility to work within the United Kingdom; Phosters do not currently offer visa sponsorship. The completion of an 6 month probationary period is mandatory for all permanent job positions. Salary to be discussed at interview Who are we? Phosters (FM) Ltd are a dynamic facilities management company who operates nationwide, providing nearly 30,000 service visits to properties and sites across the United Kingdom. We provide a comprehensive facilities maintenance service to meet the diverse needs of our clients, through our dedicated team of professionals. We are a company who values professionalism and fosters a culture of opportunity for growth and development. The people we employ define who we are, and we are proud to be a Disability Confident Committed Employer; understanding and appreciating the diversity among individuals, recognising that everyone is unique. We are committed to creating an inclusive and diverse workforce; therefore, we welcome applications from candidates of all backgrounds, experiences, and perspectives. We believe that a variety of voices leads to better discussions, decisions, and outcomes for all. #J-18808-Ljbffr

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