Facilities Coordinator

About LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres. Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen The Venue The AO Arena has welcomed over 30million guests and thousands of World-renowned artists since opening its doors in 1997. It has played a vital role in shaping Manchester’s music scene and has supported artists from back-rooms to main stage. With its £50million redevelopment, the new look AO Arena will attract more artists and more fans, for many years to come. About the Role As part of our European growth strategy, this role supports the Estates Department in delivering a first-class, compliance-led facilities service across our UK venues. Based at the AO Arena, the Facilities Coordinator will manage CAFM systems, assist with planned and reactive maintenance, and support reporting and procurement to drive asset management. By working closely with internal teams and external partners, you'll help ensure a seamless experience for artists, promoters, and guests while maximising business and service performance. What we can offer Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days annual leave We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy. A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; ASM will support with these unexpected costs. For you and any children. We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries : both physically and metaphorically When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet Great people know great people Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team Key Responsibilities Manage the Estates Helpdesk, scheduling works and maintaining data in the CAFM system Support CAFM performance by reporting issues and ensuring accurate, up-to-date information Provide proactive helpdesk communication to clients and coordinate contractor visits around venue activity Oversee compliance documentation and service records in CAFM and SharePoint Handle procurement admin including purchase orders, supplier onboarding, and client quotations Track rechargeable works and assist with reporting on SLAs, compliance, assets, and procurement We are looking for someone with Experience using CAFM systems and helpdesk platforms within an Estates or FM environment Strong organisational skills with attention to detail and ownership of high-priority tasks Clear, confident communicator with the ability to handle client queries and complaints professionally Familiarity with procurement processes and CAFM / client portal reporting (desirable) Proficient in Microsoft Office 365, including Teams Able to work independently and collaboratively within a team Recruitment Process Outlined Stage-Meeting with Talent Team Stage-Meeting with Head of Estates Inclusive Workplace At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date. #J-18808-Ljbffr