Training Advisor

1 day ago

Tonbridge, United Kingdom Early Years Alliance Full time

About The Role Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you. We are looking for aTraining Advisor to join our friendly team at the Alliance Training Centre located inTonbridge, Kent. This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliances employer and customer facing services. Benefits: 26 days annual leave plus 8 bank holidays Employer and employee contribution pension scheme Birthday leave so you can have a day off for your birthday dedicated to you and your well being Regular access to internal and external learning and development opportunities A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets A dedicated mental health First Aider to support your mental well being Main duties: To register, record, input and maintain learner and qualification information as directed by the line manager. To promote the Alliances training and offer initial advice and guidance to learners and employers. Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection To support the administration of the Alliance’s learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses. To support the Training Centre administration with processing salary claims, expenses and student loan processes To support tutor and assessor recruitment as required Essential criteria: Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases. Fast and accurate data entry skills. Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners. To produce written documentation to a high standard. Ability to work to deadlines, sometimes under pressure. Good organisational skills and a methodical approach to tasks. Demonstratable experience of working in a busy office. This role a hybrid workingarrangement where you will be required to work from our office 2 days a week and the other 3 days working from home. Hours per week: 35 (9.00am to 5.00pm) Weeks per year: 52 Interview date: Week Commencing 12th January 2026 About The Service The Alliance is committed to safeguarding and promoting the welfare of children and young people. It is a requirement of all staff that they share this commitment and follow the prescribed policy and procedures to continuously promote a culture of safeguarding across the whole organisation. The charity is committed to safeguarding and promoting the welfare of children and equal opportunities in employment. #J-18808-Ljbffr

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