Current jobs related to Customer Service Advisor - Christchurch - Charles Taylor InsureTech

  • Customer Service Advisor

    1 week ago

    Christchurch, United Kingdom Hendy Group Full time

    Service Advisor We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our **Kia **Dealerships in **Christchurch**. You do not need automotive experience to be successful in this...

  • Service Advisor

    2 weeks ago

    Christchurch, United Kingdom Performance Resourcing Full time

    **Service Advisor** Christchurch, Dorset £30,000 - £40,000 OTE/annum is achievable. We are looking for a Vehicle **Service Advisor **for a **Franchised Car Dealership** in the **Christchurch **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent...

  • Customer Service Advisor

    2 weeks ago

    Christchurch, United Kingdom Charles Taylor Full time

    Customer Service Advisor - Travel Claims £21,500 - £25,500 per annum (DOE) Christchurch / Hybrid Full training provided. - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? JOIN OUR TEAM OF SPECIALISTS!! Charles Taylor...

  • Trainee Customer Service Advisor

    2 weeks ago

    Christchurch, United Kingdom Penton Motor Group Full time

    Penton Motor Group - Trainee Service Advisor A new fantastic opportunity has become available at our Citroen Chrietchurch Branch. We are looking to employ someone from a customer environment such as hospitality, retail etc. We want your skills as Customer Focused Champion to delight our Service Customers. Benefits will include: - Working for a Family...

  • Customer Service Advisor

    2 weeks ago

    Christchurch, United Kingdom Charles Taylor Full time

    Customer Service Advisor - Medical Risk Assessment Christchurch / Hybrid Full training will be provided JOIN OUR TEAM OF SPECIALISTS!! - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? Salary and Benefits of the Customer...

  • Customer Service Advisor

    3 days ago

    Christchurch, United Kingdom Charles Taylor Full time

    **Travel Claims**Handler (Start dates Monday 7th July and Monday 4th August )** **26,310 - 30,300**(DOE) **Christchurch / Hybrid** **_ **Due to recent client wins and continued business growth, we are expanding our team and have some excellant oppotunities available.**_** **Why you should join Charles Taylor**: - ** Comprehensive Training and...

  • Customer Service Advisor

    2 weeks ago

    Christchurch, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Travel Claims** **£21,500 - £25,500 per annum** **Christchurch** **Full training provided** - Are you looking for a new role where you can really make a difference to customers? - Do you have natural empathy? - Do you pride yourself on delivering first class customer service? Charles Taylor Assistance is one of the leading...

  • Customer Service Advisor Travel Money

    5 days ago

    Christchurch, United Kingdom Sainsburys Full time

    **Customer Service Advisor Travel Money** 23000448) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...

  • Customer Service Advisor

    3 days ago

    Christchurch, United Kingdom Charles Taylor Full time

    **Customer Service Advisor - Medical Risk Assessment** **£24,380 - £28,830 per annum** (DOE) **Christchurch / Hybrid** (After probation period) **Full training provided.** **Join our dynamic team and become the backbone of our company's exceptional customer service** Charles Taylor is an agile, growing business where every employee can make a...

  • Customer Advisor

    2 weeks ago

    Christchurch, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 11.5 to 15 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7am - 8.15pm** **UK Notional hourly rate £12.21 per hour** **B&Q Christchurch** - **2 positions available** We believe anyone can improve their home to make life better. Every day, we give our millions of...

Customer Service Advisor

2 weeks ago

Christchurch, United Kingdom Charles Taylor InsureTech Full time

Customer Service Advisor - Travel Claims Christchurch / Hybrid £26210 - £30,300 per annum (DOE) Interview dates: Wednesday 26th November and Thursday 4th December Start date : Monday 5th of Janaury 2026 Charles Taylor Assistance has been nominated as a finalist in the 2025 Personnel Today Awards for our amazing workplace culture and exceptional candidate experience. We’re proud to create a supportive, positive environment where every team member can thrive Why Join Charles Taylor? Wellbeing at the Core : Our wellbeing champions scheme has grown tenfold, offering mental health support sessions with the Samaritans and open vulnerability forums Career Growth & Development : From professional certifications to secondments and leadership training, our employees have access to innovative learning pathways to reach their full potential Proven Impact : Employee engagement has sailed, and turnover has significantly reduced. Meaning more team members are being promoted internally and gaining new qualifications The company and the role : Charles Taylor Assistance offers insurance services by administrating travel claims on behalf of companies such as Aviva, HSBC, First Direct & NBS (Nationwide). As a Travel Claims Handler, you will serve as the initial point of contact for customers navigating unexpected events during their travels. You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays. It’s essential to approach these interactions with resilience, compassion, and the ability to maintain professionalism without taking them personally. What we look for in a candidate : Ability to work the contracted hours and maintain commitment throughout the training period and beyond A high level of competency in using computers is a prerequisite Previous call centre / customer service experience Confident speaking to people on the phone with exceptional communication skills Highly organised under pressure with a strong level of attention to detail Ability to multi-task - switching between high levels of telephone calls and emails Ability to convey information in a simple and clear manner Natural empathy and a flair for making a difference to our travel customers Strong numerical ability Duties and responsibilities : Evaluating claims and verifying the coverage of the insurance policy via email and telephone and collecting the necessary information and documents to proceed with a claim Resolving claims efficiently Answering high volume and emails Providing the customer with clear verbal and written guidance to ensure that the claim process is first class #J-18808-Ljbffr