Dental Receptionist Apprenticeship
5 days ago
Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough Join to apply for the Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough role at Paragon Skills. Job Description As a dental Receptionist, you will be the first point of contact for patients. Your professional appearance, behavior, and standard of customer care influence the impression patients have of the practice and set the tone for their visit. You will help create a positive environment, manage stress levels in the surgeries, and contribute to overall patient wellbeing. Customer Service Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcome patients in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner while communicating waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Book and amend appointments, answer the phone, and update patient records. Answer the telephone promptly and in the prescribed manner. Switch on and off the answer machine messages at the relevant times of day and check for messages to return calls. Check reception emails frequently and respond to all emails. Accurately update and protect patient information, including on the electronic database. Book next appointments before the patient leaves the practice. Contact patients regarding their upcoming appointment, including courtesy calls. Maintain efficient and accurate appointment system. Keep appointment books as full as possible. Ensure treatment plans, medical histories, and PR forms are signed at relevant appointments. Access sensitive information while maintaining patient confidentiality. Inform patients about the dental services and products we offer. Build and nurture great working relationships with the Clinical and Practice team. Support the smooth running of the practice by working well with the team. Work at other practice locations from time to time as required. Role model the Riverdale Values: “Be The Best We Can Be, Do The Right Thing & Support Each Other”. Administration Keep the reception area and waiting room clean and tidy. Record lab work when returned to the practice. Send out ‘Failed to attend’ letters on the same day to relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove hazards from the waiting area safely. Ensure all relevant NHS and private forms are completed. Ensure patient records are completed correctly before filing and storing them securely. Print day sheets from the system and out record cards before end of day. Check toilets daily, keeping them clean, tidy, and stocked. Log out of SFD and SOE when leaving the reception desk. Attend and participate in practice meetings. Skills Required Communication skills. IT skills. Attention to detail. Training Founded in 1974, Paragon Skills offers market‑leading learning and talent solutions. On completion of this 12‑month apprenticeship you will obtain the Customer Service Practitioner Level 2 Apprenticeship. Prospects Possibility of a full‑time role after the completion of the apprenticeship. Seniority Level Internship Employment Type Full‑time Job Function Health Care Provider Industry Education Administration Programs #J-18808-Ljbffr
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Tees Valley, United Kingdom Paragon Skills Full timeA prominent educational institution in Tees Valley is offering a Dental Receptionist Apprenticeship focused on customer service in Middlesbrough. As an intern, you will manage patient interactions, maintain records, and contribute to a positive environment at the practice. This full-time role provides an opportunity to develop key skills leading to future...
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Dental Receptionist Apprenticeship
3 days ago
Tees Valley, United Kingdom Paragon Skills Full timeA leading training provider in the UK is seeking a Dental Receptionist to manage patient interactions and ensure high standards of customer care. This role involves welcoming patients, managing appointments, and maintaining a tidy reception area. This 12-month apprenticeship provides the opportunity to gain Customer Service Practitioner Level 2...
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Dental Receptionist Apprenticeship
2 days ago
Tees Valley, United Kingdom Paragon Skills Full timeJob Description As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room,...
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Dental Receptionist/administrator
5 days ago
Thornaby on Tees, United Kingdom Thornaby Dental Centre Full timeThornaby Dental Centre is a long established independently owned Practice which has been fully modernised over the last few years. We offer many services including general dentistry, cosmetic treatments and Invisalign. We thrive to offer an excellent service in a professional and friendly manner. We are looking for an enthusiastic Dental...
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Dental Nurse Apprenticeship
2 weeks ago
Tees Valley, United Kingdom Portman Healthcare Full timeResponsibilities Assisting the dentist chairside Working within the decon room Adhering to H&S Preparing and setting up surgery Updating patient records Completing CPD Covering reception Providing patient support Maintaining stock levels and ordering stock, Identify relevant and appropriate dental, oral, craniofacial, and general anatomy, recognising the...
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Dental Therapist
2 weeks ago
Tees Valley, United Kingdom MedMatch Full timeApply now for the position of a Dental Therapist at a top-notch dental clinic serving the community near Stockton-on-Tees. This is an exciting opportunity to join a well-established independent practice known for its high NHS patient flow and growing private demand. About the Position Part-Time / Full-Time role available Up to £12 UDA rate based on...
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Receptionist (Experienced)
3 days ago
Hope Valley, United Kingdom Bamford Dental Practice Full time**Job description** **Dental Receptionist** Bamford Dental Practice is a private practice dedicated to providing patient-focused treatments that improve health and confidence. As a team, we all strive to do our best for each other and our patients. An opportunity has arisen for a new team member, who shares our values for patient care, to join our lovely...
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Veterinary Receptionist
1 week ago
Tees Valley, United Kingdom Animal Trust Vets CIC Full timeOpening January 2026 Our New 24/7 Hospital in Stockton-on-Tees We're proud to bring round-the-clock care to the Teesside area, offering accessible and affordable veterinary care ensuring pets receive the care they needwhenever they need it. Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring...
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Veterinary Receptionist
2 weeks ago
Tees Valley, United Kingdom Animal Trust Vets CIC Full timeOpening January 2026 Our New 24/7 Hospital in Stockton-on-Tees We’re proud to bring round‑clock care to the Teesside area, offering accessible and affordable veterinary care ensuring pets receive the care they need whenever they need it. Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring...
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Medical Receptionist/administrator Apprenticeship
21 hours ago
Stockton-on-Tees, United Kingdom Riverside Medical Practice & Arrival Practice Full time**MEDICAL RECEPTIONIST JOB DESCRIPTION** **JOB TITLE: MEDICAL RECEPTIONIST/ADMINISTRATOR** **REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER** **HOURS: 37.5 hours Monday - Friday** **WAGE: National Apprenticeship Wage (may be discussed further)** **Job Summary**: Receive, assist, and direct patients in accessing the appropriate service or healthcare...
