Receptionist (Experienced)

**Job description**

**Dental Receptionist**

Bamford Dental Practice is a private practice dedicated to providing patient-focused treatments that improve health and confidence. As a team, we all strive to do our best for each other and our patients.

An opportunity has arisen for a new team member, who shares our values for patient care, to join our lovely team for 5 days a week.

We are looking for a confident and enthusiastic person to join our friendly team based in Bamford, situated in the beautiful Peak District, just 20 minutes’ drive from Sheffield and 30 minutes from Chesterfield.

**The role**

A receptionist is an essential part of the team, helping to ensure the patient is well cared for throughout their journey. You will learn about dentistry in a familiar customer facing role as receptionist.

Your responsibilities will include:

- Making appointments, processing fees, taking phone calls, managing the patient journey, and generally keeping the practice running each day
- Engaging closely with patients to build rapport and trust
- Helping patients to understand their treatment options without the use of dental jargon
- Taking new patient enquiries and explaining the benefits of joining Bamford Dental Practice

We are looking for someone with strong customer service and IT skills to join our reception team.

We believe a multi-skilled team makes for a happier practice overall.

We are offering:

- Competitive salary based on skills and experience
- A supportive team environment
- Full training
- Contributory pension scheme
- Private health insurance
- Paid GDC and CPD (if GDC registered)
- Modern surgeries and dental software system (R4)
- Good computer skills (Word, Excel, Outlook, Diary Management system)
- Excellent customer service skills and telephone manner
- Flexible approach to work with a positive attitude
- Excellent interpersonal, communication and organisational skills
- Good standard of written and spoken English
- Calm under pressure
- Experience of working in a dental or medical centre reception (Desirable)
- Front of house experience (required)

Competitive rates for experienced applicants.

**Job Types**: Full-time

**Salary**: Starting from £11.44 per hour dependant on experience

Schedule:

- Monday to Friday

Please send over your CV and covering letter of no more than 250 words explaining why you would be an asset to our practice and team.

**Job Types**: Full-time, Permanent

**Salary**: From £11.44 per hour

**Benefits**:

- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- front of house: 1 year (required)

Work Location: In person