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Skelmersdale, United Kingdom North Northamptonshire Council Full timeAbout The Role Learning and Development Business Improvement Team are looking to recruit a Business Support Assistant. The Business Improvement Team provide essential business support to the L&D Service Managers across North Northamptonshire Council and Northamptonshire Children's Trust. This role provides essential administrative support for all Learning...
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Learning and Development Business Support Assistant
2 weeks ago
Learning and Development Business Support Assistant Join to apply for the Learning and Development Business Support Assistant role at North Northamptonshire Council. About the role:Learning and Development Business Improvement Team are looking to recruit a Business Support Assistant. The Business Improvement Team provide essential business support to the L&D Service Managers across North Northamptonshire Council and Northamptonshire Children’s Trust.This role provides essential administrative support for all Learning and Development activities. You will be part of a busy, customer‑focused team, ensuring that all customer needs are met efficiently and professionally.Part‑time/job share options would be considered. To find out more about the role and for an informal discussion, please contact louise.mcilreavy@northnorthants.gov.uk. Key Responsibilities Act as the first point of contact for all L&D enquiries, managing emails, calls and correspondence. Provide end‑to‑end administrative support for course bookings, including liaising with advisors, trainers, suppliers, booking venues, uploading course details onto the LMS (iLearn) and managing delegate communications. Schedule regular individual course owner meetings, coordinating all course administration for the L&D Open Programme. Produce a range of documents and monitoring reports for advisors, including course/delegate monitoring reports, registers and evaluations, to support efficient service delivery. Build and maintain strong relationships with stakeholders, suppliers and colleagues, and provide on‑site customer support at conferences and training events. Manage diaries, schedules and stock control for training supplies. Support financial processes including raising invoices, journals and purchase orders. Undertake other duties as required within the scope of the role. About You Proficient in MS Office and internet/email usage. Strong literacy and numeracy skills. Excellent interpersonal and communication skills. Ability to prepare and analyse data for management reports. Experience working as part of a team providing administrative support. Ability to work to deadlines. Openness to occasional travel to external venues to support conferences and training events outside normal hours. Embraces change and utilises new technologies to improve efficiencies. Our Benefits A competitive salary. A pension scheme with significant council contribution, life cover and ill‑health protection. Opportunities to develop your skills, knowledge and potential in a large unitary council. Generous leave entitlement (28 days, rising to 33 days) plus bank holidays, and the option to buy up to an extra 10 days. Hybrid and flexible working arrangements to support a healthy work‑life balance. Employee Assistance Programme, Employee Benefits Scheme, wellbeing support, HMRC travel rates, and support for active Employee Network Groups. We are committed to equal opportunity We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re‑signed the Armed Forces Covenant in June 2024 and has received silver status award for the Defence Employer Recognition Scheme, working toward Gold status. #J-18808-Ljbffr
