Cyber Security Specialist

Who we are:For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career‑building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.The Cyber Security Specialist 2 provides second level response to security threats and vulnerabilities. This position analyzes event logs, system logs, and other data sources to determine the root cause of security events and provide recommendations to resolve the events. This position also designs, plans, implements, and maintains assigned components of Global Relay’s security infrastructure.Your ResponsibilitiesAdhere at all times to separation of duties between your role as a member of the security team that monitors the activities of privileged users, and privileged network and Operations/DevOps team members that use their privileges to resolve incidents and fulfill requests in the production environmentProvide second level support by actioning escalated security incidents and service requests in a timely mannerReview, assess, and prioritize security related events based on severity and criticalityPerform audit and analysis functions on internal and external data sourcesEvaluate, install, and maintain security related software and tools to ensure best of class monitoring and protection of systems and applications; examples include vulnerability detection, assessment and mitigation tools, penetration testing tools, log management and monitoring tools, in-house developed security applications, intrusion detection and prevention systems, mobile computing device controls, VPNs and DR systemsDevelop and maintain process documentationAssist with Global Relay security auditsAssist with the enforcement of security policiesParticipate in security awareness initiativesAdminister firewall rule changes, patches, and updates aligned with the change management processAbout you2-5 years hands‑on experience working with core information security systems such as firewalls, intrusion detection and prevention implementations, antivirus and anti‑malware solutions, SIEM solutions, two‑factor and biometric authentication solutions, and server and network device hardening2-5 years of hands‑on experience working with core infrastructure and networking components such as Windows and Linux servers, L2‑L3 network switches and routersProven experience performing analysis of security events to determine root cause and provide resolutionCertification in security technologies such as SIEM tools, firewalls, networking, etc.Excellent understanding of a wide variety of communication protocolsExperience using an internal and external ticketing system for ITIL‑based incident, problem and change managementPrevious experience in troubleshooting day‑to‑day operational processes such as report generation, data verification, data correlation, etc.Excellent verbal, written and documentation skillsMethodical and creative approach to problem‑solvingSuperior time management and prioritizing abilityWhat you can expect:At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.Global Relay is an equal‑opportunity employer committed to diversity, equity, and inclusion.We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.To learn more about our business, culture, and community involvement, visit www.globalrelay.com. #J-18808-Ljbffr