IT Administrator

16 hours ago

City Of London, United Kingdom Access Appointments Consultancy Limited Full time

London | Up to 28K/Year | Ref. VAC 14018Our Client, an international IT/Telecom service providers throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team.The job holder is to carry out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.Manage administration tasks and business flows (invoicing, purchasing, etc.) related to IT services.Client PC, security element configuration including day-to-day service delivery and User Support.PC implementation support work and support for IT engineerSupport and maintain IT asset and user management, Support presentation and event for IT relating AdministrationCareful consideration to ensure profitable systems and implementation. Vendor negotiation and controlVendor negotiation and control. Meeting arrange1st level troubleshooting with customers and assist them as their escalation point of contactMaintain secure operations and keep the environment tidyPeriodical status report to line manager. Business Trip (*agreed on customer side and the company side for safety) and Ad hoc requests from your line manager or team membersTask and time management for each task and reporting to member and line manager. Understand basic security policyRequirements:Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Office/Mailer and AntivirusGeneral knowledge and experience in PC Hardware Microsoft 365.Excellent written and verbal communication skill in Japanese and English (speaking, reading, writing)Ability to investigate and source answers to various email and telephony enquiries about technical issues Proven customer service experienceStrong time management/multi tasking & organisational skills, Strong work ethic Accurate, organised and eye for detailReliable time keeping and attendanceSolid administration background & a keenness to get involved & support all customer service areas in EMEAWeb contents managementISMS policy, Japanese & English document skill for planning, preparation for presentationConditions:Salary – Up to £28,000 per annumLocation – CityWorking hour – Monday to Friday, 35 hours per weekOther competitive benefits such as travel expense (within London), pension, medical plan available #J-18808-Ljbffr

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