Guest Services Assistant
7 days ago
The role Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Hoilday Inn Leamington Spa-Warwick. Nights Guest Service Assistant duties include: supporting your hotel in achieving all brand and company metrics and objectives building and developing relationships with guests, assessing their needs and flexing style and approach appropriately ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation following SOPs to ensure consistent hospitality for all guests maintaining a high level of product and service knowledge about all IHG hotels in your region and promote the hotel, products and services and IHG to all guests Beyond that, you'll represent our company values and culture, ensuring that service excellence remains our top priority. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant. Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com. Benefits Our rewards package includes: Annual Conference Event and Awards Apprenticeships Robust career development opportunities and support for personal growth Attractive discounts across many major retailers, restaurants, and events Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide 50% off food and beverage while you stay in our hotels 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms) What you’ll bring to the team Ideally, you will have some previous experience in a fast-paced, customer facing role and passion for outstanding Customer Service. Due to the nature of the role the ability to anticipate guests needs is highly desirable. You will also be comfortable using a range of technology, including MS Office. At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact recruitment@kewgreenhotels.com if you have any questions. We are committed to supporting any adjustments you may need. Next steps A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Hotel Manager / Guest Service Manager. Who are Kew Green Hotels? Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details. Join our Kew-Team today #J-18808-Ljbffr
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Nighttime Guest Experience Specialist
7 days ago
Royal Leamington Spa, United Kingdom Holiday Inn Leamington Spa Full timeA prominent hotel in Royal Leamington Spa is seeking a Nights Guest Service Assistant to ensure outstanding guest experiences during out-of-hours. The ideal candidate will build relationships with guests and follow standard operating procedures to deliver consistent hospitality. Previous experience in customer service and a passion for guest satisfaction are...
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Royal Leamington Spa, United Kingdom Las Iguanas Full timeA vibrant South American restaurant in Royal Leamington Spa is seeking enthusiastic individuals to join as Servers / Waiters / Waitresses. This entry-level role focuses on delivering memorable guest experiences while working in a dynamic team environment. The ideal candidates will embody passion for hospitality and service, with opportunities for personal...
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Guest Services Assistant
3 days ago
Woodhall Spa, United Kingdom Away Resorts Ltd Full timeLocation Retallack Resort & Spa, Winnards Perch, St Columb, Cornwall, TR9 6DE Hours of Work Seasonal contract – Up to full-time hours available – Includes weekends Salary £12.21 per hour – Paid Weekly! About Us We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water...
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Guest Services Assistant
5 days ago
Woodhall Spa, Lincolnshire, United Kingdom Away Resorts Ltd Full time £24,200 - £30,500 per yearLocation:Retallack Resort & Spa, Winnards Perch, St Columb, Cornwall, TR9 6DEHours of work:Seasonal contract- Up to full-time hours available- Includes weekendsSalary:£12.21 per hour- Paid WeeklyWho we are?We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa resort and a lively water sports...
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Customer Service Assistant
2 weeks ago
Royal Leamington Spa, United Kingdom Heart of England Cooperative Society Careers Full timeWe are looking for Customer Service AssistantsHeart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Harbury convenience store on a permanent, part-time contract for 16 hours per week.About You As a Customer Service Assistant with the Society, you will be positive and flexible, with a 'can do'...
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Office Manager
4 days ago
Royal Leamington Spa, United Kingdom S Guest Consultancy Services Ltd Full timeWe are currently looking to recruit an Office Manager for a busy construction business based in Warwickshire The ideal candidate will come from a background in construction with strong administration experience Responsibilities- Project managing and ordering of all materials for Site Managers Liaising with suppliers for quality products and cost...
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Construction Office Manager | Project
20 hours ago
Royal Leamington Spa, United Kingdom S Guest Consultancy Services Ltd Full timeA busy construction business based in Warwickshire is seeking an Office Manager to oversee project management and administrative tasks. The ideal candidate will have strong experience in construction and administration, managing materials, liaising with suppliers, and supporting project managers. Responsibilities include handling purchasing queries,...
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Office Manager
19 hours ago
Royal Leamington Spa, United Kingdom S Guest Consultancy Services Ltd Full timeWe are currently looking to recruit an Office Manager for a busy construction business based in Warwickshire. The ideal candidate will come from a background in construction with strong administration experience. Responsibilities Project managing and ordering of all materials for Site Managers Liaising with suppliers for quality products and cost management...
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Guest Services Assistant
1 week ago
Retallack Resort & Spa, Cornwall, United Kingdom Away Resorts Full time £6,243 - £30,000 per yearGuest Services Assistant Location: Retallack Resort & Spa, Winnards Perch, St Columb, Cornwall, TR9 6DEHours of work: Seasonal contract- Up to full-time hours available- Includes weekendsSalary: £12.21 per hour- Paid WeeklyWho we are?We are a dynamic and growing company, shaking up the Great British holiday. Retallack Resort and Spa is a luxury spa...
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Royal Leamington Spa, United Kingdom Sainsbury's Supermarkets Ltd Full timeA leading UK grocery retailer is seeking a Food Services Assistant for their store in Royal Leamington Spa. This fixed-term role involves preparing and displaying food products while ensuring high standards of customer service and food safety. Ideal candidates should be enthusiastic about food and enjoy working in a fast-paced environment. The position...
