Asset Portfolio Administrator

Hours: 35 hours per week, Monday to Friday At Innovus we are committed to delivering market leading solutions and professional services and as an Asset Portfolio Administrator, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job Delivering an effective and professional Asset Management service to stakeholders, you will undertake varying administrative duties associated with property asset management. Processing property transfers and dealing with legal documents, reviewing and administering consent applications, acquiring a sound understanding of lease extensions and enfranchisements. Support dedicated teams, to provide a professional and efficient first point of contact for customers' and solicitor enquiries including but not limited to ground rent charges, sub-letting, managing agent disputes, insurance charges and Leasehold Reform Act. Position in Organisation Reporting to the Asset Portfolio Manager. Main Responsibilities Administration of property transfers and re-mortgages Administration of consent applications Providing first point of contact for Customer and Solicitor enquires (written and verbal) Liaising with Residential Management Companies, leaseholders, Solicitors & clients as necessary Build relationships with Asset Managers & provide assistance on technical and complex queries Liaise with Asset Managers Ensure covenants of the Registered Lease are complied with. Ensure all fees and documentation are dealt with in accordance with policy guidelines. To prioritise and action own workload. Ad-hoc duties as necessary Skills & Experience Ability to work quickly and accurately to meet tight deadlines Enthusiastic team player Well-developed organisational skills Good working knowledge of Microsoft Office software with excellent IT skills, social-media savvy and up to date with new technology. Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors. Possess a 'can do' attitude with a confident approach to ownership and accountability Experience of communicating with external and internal customers Logical thinker/problem solver Excellent interpersonal skills To embrace the Company's values Previous experience within the property industry (desirable) Working at Innovus At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus. #J-18808-Ljbffr