Client Asset Finance Administrator

1 week ago

Worcester, United Kingdom Innovus Full time

**Job Role: Client Asset Finance Administrator**

**Location: Worcester**

**Hours: 35 hours per week
- Monday to Friday**

**Salary: 24,250 per annum plus benefits**
- At Innovus we are committed to delivering market leading solutions and professional services and as a Client Asset Finance Administrator you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.
- We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.
- This role reports to the Client Asset Team Leader as part of the wider Estates Finance department

**Main Responsibilities**
- Processing of all required demands to customers
- Ensuring accurate and timely delivery of all material to clients through our print delivery solution
- Reconciling all associated client accounts and posting of receipts to our database
- Assisting with payments to client and customer refunds
- Maintenance of data held for owners, properties, units, and leaseholders
- Timely resolution of queries in accordance with SLA’s
- Any other ad-hoc duties as required within the Client Asset Services function

**Skills and Experience**
- Strong customer focus
- Good team player
- Excellent communication skills both written and verbal
- Numerate
- Computer literacy (particularly Excel) is essential
- Accurate with strong attention to detail
- Use of initiative in problem solving
- Flexible approach
- Positive attitude
- Ability to multitask
- To work in accordance with the company values

**The Benefits**
- Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

**Diversity and Inclusion**
- Innovus is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment process to perform your best.

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