Service Desk Analyst
1 week ago
Service Desk Analyst – Pyramid Consulting, Inc 📍 Base Location: Chester (also supporting Stoke & Crewe offices) ⏰ Working Hours: 07:00 – 15:30 08:30 – 17:00 10:30 – 19:00 👇 About the Role Provide first-line IT support across assigned office locations Log, manage, and resolve incidents via a centralised service desk platform Troubleshoot hardware, software, and network issues Support Windows OS, Office 365, AV setups, and virtual environments Maintain and administer Active Directory and Windows Server environments Escalate issues in line with SLAs and security policies Ensure excellent customer service and timely ticket resolution Qualifications ✔ Strong written and verbal communication skills ✔ Ability to adapt support based on the user’s technical level ✔ Experience in a professional services environment ✔ Good problem-solving and diagnostic capability ✔ Working knowledge of: Microsoft Office 365 ✔ Ability to manage multiple tasks and work to deadlines Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Service Desk Analyst
1 day ago
Chester, United Kingdom Spring Technology Full timeLocation - First 3 months will be spent from home and will then my client will review and see the status of hybrid working beyond that. Base location is Chester. Duration - 6 months rolling Rate - TBC My financial services client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester. You will be responsible and accountable...
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Service Desk Analyst X5
5 days ago
Chester, United Kingdom Pontoon Full timeIT Customer Service - 1st line service Desk Analyst Chester 6-12 months contract I am currently recruiting for a Service Desk Analyst for a high-profile Financial Services based in Chester. This role is currently working from home with longer term plan to be hybrid, however the first 2 weeks you will be required in the office for training. Working hours are...
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Service Desk Analyst
2 weeks ago
Chester, Cheshire, United Kingdom Pyramid Consulting, Inc Full time £25,000 - £40,000 per yearWe're Hiring: Service Desk Analyst (Contract)Base Location:Chester (also supporting Stoke & Crewe offices)Contract Duration:6–12 MonthsShift Patterns (team coverage: 7 AM – 7 PM):07:00 – 15:3008:30 – 17:0010:30 – 19:00About the RoleWe are looking for a proactive and customer-focusedService Desk Analystto join our national support team. The...
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Service Desk Analyst
1 week ago
Chester Business Park, United Kingdom Watkin Jones Full timeDue to ongoing growth within the Watkin Jones Group, we are now looking a Service Desk Analyst to join the organisation. Working with a team of Service Desk Analysts and reporting directly to the Head of Group IT, you will be dealing with software and hardware enquiries, 1st Line & some 2nd line enquiries. As Service Desk Analyst you will log all calls on...
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Service Desk Analyst
3 days ago
Chester, United Kingdom Watkin Jones Full timeWe’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including...
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Service Desk Analyst
24 hours ago
Chester, United Kingdom Watkin Jones PLC Full timeWe’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff.You’ll provide comprehensive 1st and 2nd line support, including troubleshooting...
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Service Desk Analyst
7 days ago
Chester, Cheshire, United Kingdom Watkin Jones Full time £40,000 - £60,000 per yearWe're looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you'll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff.You'll provide comprehensive 1st and 2nd line support, including troubleshooting...
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London Service Desk Analyst — IT Support
20 hours ago
Chester, United Kingdom Watkin Jones PLC Full timeA leading property development company is looking for a proactive Service Desk Analyst to join their IT team in Chester. You will provide essential 1st and 2nd line IT support across the business, troubleshoot technical issues, and manage system administration. The ideal candidate will have a Level 3 qualification or equivalent experience and be committed to...
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Service Desk Analyst — IT Support
1 week ago
Chester, United Kingdom Pyramid Consulting, Inc Full timeA leading IT services firm in Chester is seeking a Service Desk Analyst to provide first-line IT support across multiple locations. The role involves managing incidents via a centralized platform, troubleshooting various issues, and ensuring excellent customer service. Ideal candidates will have strong communication skills and the ability to adapt support...
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Service Desk Analyst- French
2 weeks ago
Chester, Cheshire, United Kingdom DELTACLASS TECHNOLOGY SOLUTIONS LIMITED Full time £25,000 - £35,000 per yearNOTE : Languages Required• Resource 1: French• Resource 2: Spanish + Italian• Resource 4: French + ItalianEssential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures.1st line support: troubleshooting of IT related problemsPromptly allocates calls as...