Clerical Officer

Job Summary 30.0 hours per week. We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within the community clinics. Main Duties of the Job Provide full clerical support to the Health Care Professional teams based in community settings. Act as the first point of contact for all community service users. Undertake full range of clerical tasks, maintaining strict confidentiality. Work within the Hyde Locality covering Union Street and Hattersley Clinics and Selbourne House. Support community clinics operating 8.00am‑5.00pm, Monday to Friday; Community Administration service works 8.00am‑8.00pm, Monday to Saturday. Perform tasks as required across any community healthcare base. About Us Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. Values & Behaviours: Compassion, Accountability, Respect, Excellence. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. Benefits include flexible working, 27‑33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and more. Details Date posted: 11 November 2025 Pay scheme: Agenda for change Band: Band 2 Salary: £24,465 per annum Contract: Permanent Working pattern: Part‑time Reference number: 245‑ADM2CHH‑11‑15 Job location: Union Street Clinic, Union Street, Hyde, SK14 1NX Job Responsibilities Responsibilities cover full clerical support, first point of contact, confidential tasks, flexibility across clinics, and operating within defined hours. Person Specification Essential English and Maths, GCSE, CSE, level 1 or A‑C or above IT Skills in Microsoft Word and Excel Knowledge of Patient Administration Systems (PAS) i.e. EMIS Knowledge of Microsoft Packages Working experience of general office duties, Reception duties, Computer literate, Customer service skills, Excellent telephone manner Excellent typing/IT skills (email, word processing & data inputting) Good communication skills – written & verbal Excellent telephony skills Flexibility to cope with changing needs of the job Eager to learn new skills Desirable General Office duties experience Previous experience of working with the general public Car Driver or ability to travel between clinic sites NVQ Customer Care or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check. Certificate of Sponsorship Applicants requiring skilled worker sponsorship are welcome but the role is not eligible for visa sponsorship under the UK Health and Care Worker visa route due to salary threshold and skill level requirements. Employer Details Name: Tameside and Glossop Integrated Care NHS Foundation Trust Address: Union Street Clinic, Union Street, Hyde, SK14 1NX Website: https://www.tamesidehospital.nhs.uk/ Seniority level Entry level Employment type Part‑time Job function Administrative Industries Administrative and Support Services #J-18808-Ljbffr