Individual Rights Administrator

7 days ago


Worthing, United Kingdom Southern Water Full time

Job Title Individual Rights Administrator Closing Date 15/12/2025 Location 1 day onsite at our Durrington office (Thursdays) and then WFH for rest of week Contract Type 12 months FTC (with the view to extend) Hours 25 Part‑time role Salary £26,721 pro rata to 25 hours a week Job Overview We are seeking a highly organised and detail‑oriented Administrator to join our Data Protection Team for a part‑time role (25 hours per week). This role is central to supporting the fulfilment and case management of Data Subject Rights (DSRs), third‑party requests, and complaints relating to data protection. You will work across the company, liaising with both internal and external stakeholders to collate information and ensure compliance with data protection obligations. Key Responsibilities Support Data Subject Access Requests – assist with evidence gathering, review draft responses, redact sensitive information, and liaise directly with customers to ensure accurate and timely fulfilment. Mailbox Management – organise and maintain the team’s mailbox, respond to routine queries, file correspondence, and distribute emails to relevant team members. Maintain Records and Documentation – keep data protection logs and registers up to date (DSAR tracker, breach log, DPIA register), ensuring accuracy and accessibility for audits. Coordinate Team Communications and Meetings – schedule meetings, prepare agendas and minutes, and support internal communications. General Administrative Support – provide administrative assistance to the Data Protection Officer (DPO), including document preparation, data entry, and ad‑hoc tasks. About You Skills & Competencies Strong time management and organisational skills. Adaptable, flexible, and comfortable with multi‑tasking. Highly focused with attention to detail. Empathetic and able to handle sensitive matters appropriately. Excellent verbal and written communication skills. Ability to communicate effectively with peers and senior colleagues. Analytical skills to interpret and evaluate data. Problem‑solving skills to identify and address routine issues. Knowledge & Qualifications Experience in a customer service environment. Proficiency with MS Office applications. Background in customer contact functions (multi‑channel inbound/outbound). Strong people skills and proven ability to collaborate. Experience working in high‑pressure environments. Essential: 5 GCSEs grade C or above (or equivalent), including Maths & English. Benefits Generous pension up to 11% company contribution 25 days annual leave Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Full funded eye tests Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job‑related qualifications Competitive maternity leave and flexible return to work options Cycle to work scheme Privacy Statement All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), which will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered. #J-18808-Ljbffr



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