Patient Advisor
1 day ago
Job Title – Patient AdvisorLocation – PlymouthHours – 40 hours per weekSalary – £27,000 plus bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:An industry leading salary plus excellent bonus potentialState of the art, modern working environments29 days annual leaveFree Laser Eye Surgery and Intraocular Lens SurgeryFree eye testsDiscounted prescription eye wear and sunglassesGenerous Optical Express friends and family discount schemeOngoing training and development opportunitiesPension schemeIt’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.Your day to day responsibilities may vary however a typical day will involve the following duties:Building a strong relationship with our patientsPerforming diagnostic eye scans (full training will be provided)Confidently relaying patient information to the optometrist to ensure a smooth patient journeyMaintaining patient records with accurate and up to date informationArranging affordable finance options to suit each individual patientSchedule patients’ consultations and surgeries with our optometrists and surgeonsThe successful candidate will:Be driven and passionate with a willingness to succeedHave excellent written and verbal communication skillsBe able to demonstrate strong negotiation skillsBe self-motivated to work with and without supervisionPossess strong organisational skillsBe commercially aware whilst providing world‑class customer serviceHave previous experience working towards sales targets and personal KPI’sFlexible to assist at the Truro and Exeter clinicIf you believe you have the right skills and attributes for this role, we would love to hear from you #J-18808-Ljbffr
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Patient Advisor
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Patient Experience
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Plymouth, United Kingdom Optical Express Group Full timeA leading eye care provider in Plymouth is looking for a Patient Advisor to provide exceptional service and build strong relationships with patients. The role involves performing diagnostic scans, relaying patient information, and maintaining records. Ideal candidates will demonstrate strong communication, organisational, and negotiation skills. The company...
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Patient Advisor
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Patient Experience Advisor – Front Desk
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Plymouth, United Kingdom Beacon Medical Group Full timeA local healthcare provider is seeking a Patient Advisor in Plymouth to support patients with medical queries and ensure proper care. The role involves greeting patients, providing assistance, and maintaining effective communication within the healthcare team. Ideal candidates have strong interpersonal skills, experience in busy environments, and a good...
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Patient Experience Advisor – Front Desk
5 days ago
Plymouth, United Kingdom NHS Full timeA prominent healthcare provider in Plymouth is looking for a Patient Advisor to assist patients with their medical queries and ensure effective signposting. The role involves greeting patients, handling queries, managing appointments, and collaborating with healthcare professionals. Ideal candidates should have strong communication skills, experience in a...
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Patient Advisor
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Plymouth PL AD, United Kingdom Beacon Medical Group Full timePatient Advisor - phone hubThe closing date is 9th November 2025An exciting opportunity has arisen for an experienced call handler to join the Beacon Medical group phone hub team. This role is to support our patients with their medical queries and ensure that they are signposted to the correct care first time. Your role as a call handler will be varied and...
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Patient Advisor
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Plymouth PL AD, United Kingdom Beacon Medical Group Full time £24,000 - £40,000 per yearFull job description attached. Patient/ Customer Care: . To meet and greet patients, members of the public and visitors to the practice in a friendly andcourteous manner . Offer general assistance to the practice team and project a professional, positive, and friendly image to patients and other visitors, either in person or via the telephone.. Facilitate...
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Pharmacy Advisor
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Phone Hub Patient Advisor
1 week ago
Plymouth, United Kingdom NHS Full timeA healthcare provider in Plymouth is seeking an experienced call handler. Responsibilities include supporting patients with medical queries and ensuring effective communication within the team. The ideal candidate should have strong customer service skills and a flexible attitude. This role is critical for maintaining high-quality care and efficient service...
