Helpdesk Supervisor – Facilities

2 days ago


Cambridge, United Kingdom Skanska UK Plc Full time

A leading construction group in Cambridge seeks a Helpdesk Supervisor to oversee the Helpdesk Team and ensure high-quality customer service. The successful candidate will manage operations related to Hard and Soft Facilities Management, addressing user requests with accuracy on the CAFM system. Ideal applicants will have a strong customer service background and the ability to work under pressure while maintaining team discipline and contract compliance. This role promotes diversity and encourages flexible working arrangements.
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